Review for Motorplex Auto & Heavy Truck Repair
Diana C. on 10/10/2012
Diana said her vehicle would not start due to a clogged fuel line, but the business wanted to convince her it was not the problem. She was not satisfied with the courtesy of her service advisor because she spent 20 minutes trying to explain why her vehicle wouldn't start and at the end they basically dismissed what she said. There were poor listening skills all around. There was no communication because of the reason mentioned. She chose not to elaborate on the quality of work because she cannot see the service work they performed on her vehicle. Diana stated, she wouldn't recommend or come back to this business because of the reasons she mentioned.
Review Created: 10/10/2012
This review was collected via phone interview by Customer Research Inc.