Review for Motorplex Auto & Heavy Truck Repair
John N. on 09/07/2011
John said he wasn't completely satisfied with his overall service experience because he brought his vehicle in for a transmission problem and paid $1,400 to get the transmission fixed, but they couldn't fix it. He said he is now faced with 2 options. He could spend a lot of money for a new transmission, or he could purchase a new vehicle. He is halfway upset he spent $1,400 and the problem couldn't be resolved. He is not really upset with this business because he has never had an issue with them in the 12 years he has worked with them. This business couldn't forsee that the transmission couldn't be repaired until they broke it down.
Review Created: 09/07/2011
This review was collected via phone interview by Customer Research Inc.