business image

MotorWorld Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,917 Reviews)
70
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
78
Total ReScores
4.5
ReScore Average
70
Net Promoter Score ®

Business Details

About

Motorworld Hyundai in Wilkes Barre, PA will provide quality Hyundai repair and maintenance. Motorworld Hyundai in Wilkes Barre, PA will provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(570) 829-3500

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
150 Motorworld Dr. Wilkes Barre, PA 18702
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,917 Reviews)

Verified Customer
Hudson, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/16/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Performed Well - Question on Inspection Coupon
The service provided by the front end respresentatives and maintenance crew was fine. Rec'd a coupon through the mail that indicated a State Inspection for $8.99. When checking in I was informed it was a discount of $8.99 toward the inspection. This was not plainly shown on the mailer.
Recommended
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 03/24/2015 02:03 PM

I am sorry about the confusion on the mailer.  Please contact me directly at the number below so we can look into this for you.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.