Murdock Hyundai Murray


Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5rating 4.27

1308 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 2.1904762/5Overall Rating 2.1904762/5rating 2.1904762rating 2.1904762rating 2.1904762
Original
Overall Rating 1.5714286/5rating 1.5714286rating 1.5714286rating 1.5714286rating 1.5714286
87% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Jennifer S. on 06/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Long wait, great driver."
In the end, the work done at Murdock was excellent, as usual. We needed to be notified earlier that the car would not be ready for 4 hours instead of the suggested 2 hours. The man who drove me home so I could get to my meeting was awesome; his name is Farshad. I enjoyed talking with him very much. He redeemed the day.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/24/2017 09:11 PM
CHERYLE W. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dedicated to great customer service!"
Very Satisfied every time!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/24/2017 06:49 PM
Juan L. on 06/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recall issues"
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/24/2017 11:07 AM
Stuart J. at Murdock Hyundai Murray responded on 06/24/2017

Juan,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Kim B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people"
I always have had a good experience bringing my car to this dealership.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/23/2017 06:35 PM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Kim,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Janine B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable, courteous service"
Almost always a good experience with service at Murdock Hyundai.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/23/2017 05:53 PM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Janine,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

JOANN C. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful Staff"
Everyone I worked with was friendly and helpful making it a great experience.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/23/2017 02:16 PM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Joan,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 09:37 AM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017
Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401
Michael M. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, excellent service for your vehicle"
One might feel that the price is a tad high on certain services but for the most part they are in line with other servicers; but let's look at some of the other factors...the professionalism, the knowledge, the cleanliness, the reputability of the parts. It's the old adage of you get what you pay for and in this case, you do; find the occasional coupon or specials and you have an unbeatable way to maintain your vehicle (BTW, they will match the price of any outside coupon you bring in).
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:46 AM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Micheal,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Richard H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Good service. Fast and efficient!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/23/2017 05:27 AM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Richard,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 09:11 PM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Michael B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
Excellent service in a timely manner. Good job!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/22/2017 06:45 PM
Stuart J. at Murdock Hyundai Murray responded on 06/23/2017

Micheal,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Stephen H. on 06/22/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"what a warranty covers vs. ewhat they multipoint check"
if the inner wheel wells are covered by the extended bumper to bumper warranty, then, checking the plastic rivets are in place during the multipoint inspection should be required. how is the customer supposed to know?
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/22/2017 12:54 PM
Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Stephen,

Thank you for taking the time to respond to this survey. Please give me a call at your earliest convenience so we can further discuss your last service visit here at the Murdock Hyundai Service Department.

Thank you for being a customer of Murdock Hyundai.

Sincerely         

Stuart Jack

(801) 262-6401

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Advisor was great.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/22/2017 12:50 PM
Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good service"
Nothing but good experiences from this dealership.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:57 AM
Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Lowell B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people, the place"
It is always a pleasant experience to get service there.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 10:55 AM
Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Lowell,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Christopher T. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quicker, Faster, Better, Cheaper and experts at Hyundai's."
Great shop. I have in the past used Thomas Tire for service in West Valley City. Just don't. Go to Murdock Hyundai. They know their cars and don't rip you off. #Lovinit!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 09:14 AM
Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Christopher,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Christopher,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Richard W. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Service"
As usual, service was great. Charge for replacing 2 filters seemed excessive.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:38 PM
Stuart J. at Murdock Hyundai Murray responded on 06/22/2017

Richard,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Upselling"
The service I get at Murdock Hyundai is always good, but I feel like they try to sell me more service and maintenance than I want.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 07:34 PM
Stuart J. at Murdock Hyundai Murray responded on 06/21/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service..great people.."
Great service and people, wait room a bit messy..
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 06:20 PM
Stuart J. at Murdock Hyundai Murray responded on 06/21/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

Barry C. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is as good as Sales!"
The Service Department went the extra mile to ensure that the problems I reported were fixed.

They spared no time or resource in order to ensure that the problems were taken care of.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 12:54 PM
Stuart J. at Murdock Hyundai Murray responded on 06/20/2017

Barry,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs.

Sincerely

Stuart Jack

(801) 262-6401

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