Naco Auto Service


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

161 Reviews

96% Would Recommend
Latest Review over 3 years ago

Joe G. on 12/24/2013
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Joe said the service is good, but they are a little slow.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/19/2013
Review Created: 12/24/2013
This review was collected via phone interview by Customer Research Inc.
Danial B. on 12/24/2013
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Daniel said they get down to business.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 12/06/2013
Review Created: 12/24/2013
This review was collected via phone interview by Customer Research Inc.
LISA S. on 12/20/2013
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"Great Service but . . ."
Naco Auto has always treated my family's auto's well and tries to keep the cost reasonable. The time it took to fix the problem this last visit, was waaay too long though.
Vehicle: Honda CR-V
Service Date: 11/19/2013
Review Created: 12/20/2013 01:49 PM
Sophie V. on 12/20/2013
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Sophie said everybody at this business was nice and helpful. She has already recommended them to others.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/14/2013
Review Created: 12/20/2013
This review was collected via phone interview by Customer Research Inc.
Robert W. on 12/19/2013
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Robert said he has done business with them for 30 years. They got his vehicle running when no other business could. He will take his vehicle there for service with or without a discount.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 11/28/2013
Review Created: 12/19/2013
This review was collected via phone interview by Customer Research Inc.
Robert K. on 12/19/2013
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Robert said I the work was affordable and timely, and they got the vehicle to him the next day. There were no problems.
Vehicle: Audi A4
Category: Service
Service Date: 12/06/2013
Review Created: 12/19/2013
This review was collected via phone interview by Customer Research Inc.
Morger A. on 12/18/2013
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Morger said this business had very good service. He is planning on taking his vehicle back to them at the beginning of the year because he has a lot of work to be done. The staff was friendly. He would definitely recommend them to others.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/27/2013
Review Created: 12/18/2013
This review was collected via phone interview by Customer Research Inc.
Tom A. on 11/16/2013
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Tom said they did a great job at this business. The had good service and a very professional staff.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/26/2013
Review Created: 11/16/2013
This review was collected via phone interview by Customer Research Inc.
Martha F. on 11/16/2013
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Spoke with Claudia. She said they know Mike and he always makes every experience pleasurable. They do a great job and everyone is awesome.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/09/2013
Review Created: 11/16/2013
This review was collected via phone interview by Customer Research Inc.
Barbara K. on 11/14/2013
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Barbara said she has been a customer of this business for many years now. She has never had a problem with them.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/31/2013
Review Created: 11/14/2013
This review was collected via phone interview by Customer Research Inc.
Jo Ann Y. on 11/11/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Horrible Service"
Mike the owner had my son's car for 3 weeks. I took the car in for a oil leak and a check engine light on. I had to keep calling for status. I was quoted one price and was told the car did not have a leak. Then I was told there was nothing wrong with the senors and that he wanted to drive the call a little more to ensure that was the case. End result was there was hole in the raditor. Mike replaced that. After several follow up calls that I made to him. I was told I needed two sensors. An 02 sensor and a Mas sensor.By that time I was fed up with different stories. All that was done was a radiator replace and an 02 Sensor. Brought the car back home and there is still an oil leak that he claimed there was not. I would not recommend this place to anyone as it took him 3 weeks to tell me that then to claim there was no oil leak when in fact there still is. By the way I took my moms car here and it took them 3 times before they got it right. I thought I would give them a chance by taking my son's car. I was so wrong. The price I was quoted was not the price I paid at the end of the day. Bad service. I would not give any stars but since their website forces you to I will give a one.
Service Date: 10/24/2013
Review Created: 11/11/2013 01:45 PM
GARY M. on 11/06/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"2002 Ford Pick Up"
After the vehicle was repaired, it was used as a tow truck for their business. My husband, Gary Mays, the owner of the truck, saw this activity...not good!
Vehicle: Ford Pickup
Service Date: 11/05/2013
Review Created: 11/06/2013 11:01 AM
John A. on 11/06/2013
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John said they did a good job.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/30/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.
Angel L. on 11/05/2013
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Angel said this business does everything they say they will.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 11/01/2013
Review Created: 11/05/2013
This review was collected via phone interview by Customer Research Inc.
Anthony S. on 10/19/2013
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Anthony said he has been doing business with them for years. He stated Mike is an amazing manager, technician, and CEO, and a real blessing from God.
Vehicle: Chevrolet Cutaway
Category: Service
Service Date: 10/10/2013
Review Created: 10/19/2013
This review was collected via phone interview by Customer Research Inc.
Alan M. on 10/16/2013
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Alan said his appointment was started and ended on time. They did a great job.
Vehicle: Kia Sorento
Category: Service
Service Date: 09/27/2013
Review Created: 10/16/2013
This review was collected via phone interview by Customer Research Inc.
Lonnie B. on 10/16/2013
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Lonnie said the service he received was good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 10/10/2013
Review Created: 10/16/2013
This review was collected via phone interview by Customer Research Inc.
Ramon P. on 10/16/2013
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Ramon said this business always does good by him. He would absolutely recommend them to others.
Vehicle: Mercury Mystique
Category: Service
Service Date: 10/03/2013
Review Created: 10/16/2013
This review was collected via phone interview by Customer Research Inc.
Melton B. on 10/15/2013
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Melton said he and the owner of this business have been friends for 6 years. He said he owns a bunch of vehicles he brings to him. He always recommends this business to others.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/28/2013
Review Created: 10/15/2013
This review was collected via phone interview by Customer Research Inc.
Charles L. on 10/15/2013
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Charles said they did a good job. He said he was in on Saturday as a walk in and this business took care of him.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/28/2013
Review Created: 10/15/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 161 in total