Napleton North Palm Hyundai


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1329 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Officiant "
Always friendly and quick to help!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 03:42 PM
Will F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courteous staff"
Great place great people
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:03 PM
Elizabeth K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super service"
My service advisor was very knowledgeable , timely and completed the job efficiently within the promised timeframe and quoted price. Definetly a 5 star job.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 10:50 AM
Sally S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five stars to this great dealership!!"
My Service Advisor Brian was exceptional!! He went above and beyond to make sure I had an exceptional customer experience!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 06:46 PM
Maryann G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SUPERB SERVICE!!!!"
My service advisor was the best. I will definitely be coming back. I just couldn't believe how quickly I got my car back and it was cleaned as well. Thank you
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 08:01 AM
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I called before Hurricane Irma and was able to get in the next morning to do Oil Change"
Was done within 1 hour
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 05:48 PM
Robert P. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great experience, in and out with ease. Love the staff and they treat me like family.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/14/2017 03:21 PM
Verified Customer on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
Excellent service. Very satisfied customer!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/04/2017
Service Type: Repair
Review Created: 09/10/2017 12:20 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you for your review of our staff and store.  We look forward to providing you with exceptional service in the future, and we greatly appreciate your business.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Taken care of"
Hyundai really took care of us. Our car is in tip top shape now
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/09/2017 04:43 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
RAMON R. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelent"
The Service Department provided great service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/09/2017 09:19 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

My sincerest gratitude for your kind words about our staff and store.  We always strive for excellence and look forward to providing you with 5 star service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"anonymous"
thank you
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/08/2017 03:21 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you so much for your outstanding review! We look forward to providing you with truly exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Kerry K. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Great service department. Friendly finished early and excellent service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 08:13 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Adam H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
Very Friendly and great customer service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 07:13 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you for your 5 star review!!!! We can't wait for your next visit and we appreciate you being a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
JENNIFER J. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I found that Brian listened to my needs and was quick to comply with what was necessary. He is very professional and a great asset to the organization
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 03:54 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
William W. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and professional "
Service was timely and Brian was very pleasant and professional.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:06 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you for your wonderful review!! We appreciate your loyalty to our store and look forward to your next visit.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Steve T. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast pleasant reasonable service with nice waiting area."
Fast pleasant reasonable service with nice waiting area.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/06/2017 11:23 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Thomas T. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Satisfaction."
Mike is very capable and he is a pleasure to deal with.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 11:14 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/13/2017

Thank you so much for your outstanding review! We look forward to providing you with truly exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Jarrett T. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication from service advisors."
Great service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/04/2017 05:16 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/05/2017

Thank you for your 5 star review of our store and staff. We look forward to keeping you a happy and loyal customer!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Kristina B. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Star Service "
I went in for a knocking under the hood and needed up needing a new engine. I was given a loaner vehicle the next day and the loaner was swapped out with no problem once I reached the mileage cap on the first. Absolutely great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 11:46 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/05/2017

Thank you so much for your outstanding review! I'm glad to hear that we met you expectations! We look forward to providing you with truly exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service. "
Everyone is knowledgeable & courteous.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 10:38 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 09/05/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
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