Napleton North Palm Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1140 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.58333/5Overall Rating 2.58333/5rating 2.58333rating 2.58333rating 2.58333
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Verified Customer on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great waiting area"
They have bagels and a fancy coffee machine
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 02:11 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for your excellent review of our staff and store.  Have a great rest of your week!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Maria E. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous affordable service."
A pleasure to go to Napleton.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/27/2017 11:18 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for your oustanding review and for your nice words about our store.  We look forward to providing you with 5 star service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Carolina L. on 06/27/2017
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"."
.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 10:26 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thanks

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Janet P. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Excellent
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/27/2017 07:20 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for your 5 star review! We appreciate your business.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE PEOPLE ARE SO NICE"
YES I ALWAYS DO
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/27/2017 06:41 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you so much for your oustanding review and for being one of our VIP guests :) Always a pleasure.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Paul R. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
Great and quick greeting - well informed of progress throughout the day -
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/22/2017
Service Type: Repair
Review Created: 06/26/2017 06:55 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you so much for your 5 star review! We appreciate your business.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always! "
Will always return as long as the service continues to be as good as it is.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 06:51 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you so much for your wonderful review! We will always strive to provide 5 star service! Have a great rest of your week.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Kimberly F. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change & Recall Fixes"
Had no issues. Thank you.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/26/2017 04:46 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for your kind words and for your 5 star review! Have a great rest of your week.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continued greatness"
Resolve s issues with conperence
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 10:31 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for your excellent review We appreciate you being a customer here at North Palm Hyundai.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Stephanie H. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales Rep"
Very knowledgeable & friendly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/25/2017 06:16 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/26/2017

Thank you for your 5 star review. Much appreciated! Have a great week.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
John T. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job."
Always deliver what they promise.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/25/2017 08:21 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

We appreciate your kind words and the wonderful review! Have a great rest of your week, see you nex time.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service from Michael, always."
Very professional
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/23/2017 08:47 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/26/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car Maintenance at Napleton"
Good to very good.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/23/2017 04:43 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

My apologies for any inconvenience you were caused.  Surveys are generated by the manufacturer and we have no control over their distribution.  Please let us know how to attain 5 star service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Genesis service is a cut above Mercedes!"
After 6 years I've always been very pleased wth the service department.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/23/2017 04:17 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/26/2017

Thank you so much for this excellent review!!!!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Shadae W. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
mike was very friendly and really helpful!
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/23/2017 08:35 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for your review of our staff and store.  Please let us know how to attain 5 star service in the future.

Thanks and have a great week.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Kimberly J. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Great Service at the north Palm location. I called the west Palm beach location to schedule a appointment to get my wipers fixed and couldn't get anyone on the phone in the service department. I called several times, left a message no one called back. I then called the north Palm location, I was able to schedule a appointment to get my wipers fixed. For now on I will be taking my car to north Palm for my maintenance.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/23/2017 03:56 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/28/2017

Thank you for completing this review of North Palm Hyundai. Please feel free to reach out to me directly on how to attain 5 star service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Susanne B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communicatiin"
Wonderful
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/22/2017 08:29 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/23/2017

Thank you for your oustanding review!!!! Have a wonderful weekend.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Deborah B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept"
Everyone were pleasant and helpful and signed me in quickly so I could get to work on time
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/22/2017 03:54 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/23/2017

We appreciate you taking the time to complete this review and for giving us such an oustanding score.  Have a great weekend, and thank you for being a North Palm Hyundai customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Robert H. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"When I make an appointment, they are waiting for me when I arrive. "
Yes I already have
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:51 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/23/2017

Thank you sir for being a great customer! We appreciate each and every time you visit the store. Have a wonderful weekend.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Marcos R. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CarolinE"
She was the best
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:35 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 06/22/2017

Thank you for your 5 star review! We appreciate your business. Have a great weekend.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
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