Napleton North Palm Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1280 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.61538/5Overall Rating 2.61538/5rating 2.61538rating 2.61538rating 2.61538
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Janis K. on 08/22/2017
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"Clean, friendly and knowledgeable service!"
Excellent!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/19/2017
Service Type: Maintenance
Review Created: 08/22/2017 01:35 PM
Stella V. on 08/22/2017
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"Rc"
Goon manners and timely
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/19/2017
Service Type: Repair
Review Created: 08/22/2017 10:14 AM
Andrea H. on 08/22/2017
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"HIGHLY RECOMMEND"
After having an incredibly AWFUL experience at Hyundai Doral, I had my daughter stop whatever services Doral claimed to be doing and drive all the way home to Jupiter, specifically so I could have her take her Sonata into Napletons and confirm (or not!) all the lies that Doral was stating. Come to find out, Nicole at Doral Hyundai is just that....a liar! HOWEVER, our girl at Napletons was AWESOME!!! (Im sorry but I forgot her name and the paperwork is in my daughters car. She has auburn hair with a last name that includes the word "gator"....lol). Napletons "Gator Girl" treated us with respect and kindness. She was totally professional and I would highly recommend her! She should get a raise!! $$
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/19/2017
Service Type: Maintenance
Review Created: 08/22/2017 10:07 AM
Theresa M. on 08/22/2017
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"Very Satisfied"
The service area is very clean, employees are friendly and helpful.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/22/2017 06:04 AM
Verified Customer on 08/22/2017
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"Great place"
Great service
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/22/2017 03:51 AM
Verified Customer on 08/21/2017
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"service manager was very pleasant"
yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/21/2017 06:05 PM
Thomas R. on 08/21/2017
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"nothing to say"
nothing to say
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 02:11 PM
Lori G. on 08/21/2017
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"customer service"
Without a doubt the most pleasant experience I have had at a dealership service department. First rate customer service. Thank you
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 11:37 AM
Yvonne S. on 08/21/2017
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"Promptness"
I was very satisfied with the overall service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 05:50 AM
Jorge R. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service! Work completed sooner than expected!"
Title says it all...thank you for the great service experience
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 07:22 AM
Trenda M. on 08/19/2017
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"Excellent "
CASEY GREATOREX IS THE BEST. SHE IS ALWAYS WEARING A SMILE AND LOOKS OUT FOR THE BEST INTEREST OF BOTH THE CLIENT AND THE VEHICLE. I HAVE NEVER RECEIVED SUCH GREAT CUSTOMER SERVICE ANYWHERE AND I MEAN THAT. THANKS CASEY SEE YA SOON! WARM REGARDS TRENDA MCDONALD
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 07:06 AM
DAVID M. on 08/18/2017
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"they were. finished. faster. than. I expected "
good. people. work. here
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 12:16 PM
Jamal T. on 08/18/2017
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"Service Appointment"
They were professional an very informative.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 08:41 AM
Carl G. on 08/17/2017
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"Good service "
Was timely and efficient
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 11:43 AM
Robin R. on 08/16/2017
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"Provided good problem solving abilities and got needed repair done quickly and efficiently."
Courteous and most helpful in addressing the service recall problem. Car was promptly returned repaired and cleaned inside and out. Would certainly go there again even though it is somewhat farther away.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 06:47 PM
Carol K. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service experience!"
My brother in law manages a Hyundai dealership and I know how important Hyundai takes their reviews. I would absolutely get my car serviced here again....they were professional timely and not overly expensive. Customer service was fantastic!
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 11:23 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 08/16/2017

Thank you so much for your kind words.  Seeing responses like this makes the job worthwhile.  Hope to see you again, you will always receive 5 star service.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Jonathan B. on 08/16/2017
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"The highly qualified personal service."
My customer service agent is Jennee. Jennee represents the Hyundai Corporation in the most highly professional matter. The Hyundai Corporation is extremely lucky to have such a great representative.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 10:56 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 08/16/2017

We appreciate your feedback and look forward to your next visit!! Have a great rest of your week.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
my service was quick and complete
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:25 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 08/16/2017

Thank you so much for your 5 star review of our staff! We appreciate your business and look forward to your next visit.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Marc G. on 08/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wish I bought my Hyundai elsewhere But Napleton service did a great job"
NOT HAPPY at all with the SALES but SERVICE was 5 stars recently.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:18 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 08/16/2017

Thank you so much for your outstanding review! We look forward to providing you with truly exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Marlene D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, organized and the service personnel know their stuff!"
This is my 3rd Hyundai and when I am ready for my next car it will be another Hyundai!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 06:27 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 08/16/2017

Thank you so much for your kind words about our staff.  We always strive for excellence here and I am thrilled that we were able to meet your expectations.  We appreciate your business and look forward to keeping you a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
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