96% Would Recommend
Latest Review 5 days ago
Tianxu Z. on 09/19/2017
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Tianxu said the business provided a great experience and the person at the front desk was great.
Vehicle: MINI Cooper Coupe
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Juan G. on 09/19/2017
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Juan said he had good a experience with them. They saved him money.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/25/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Ken Y. on 09/14/2017
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Ken said this business did the work that he asked of them and they did not try to break anything in order to have more things to fix. He has taken vehicles that were running perfectly to service facilities to see if they will try to sell him services that he does not need, and he has found that this business did not try to up sell him.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Sergio C. on 09/11/2017
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Sergio said this business was very thorough in their diagnoses of the issue. The staff was able to work out a better price plan for him.
Vehicle: Ford F-150
Category: Service
Service Date: 09/02/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Spencer O. on 09/11/2017
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Spencer said he liked the service this business provided.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
STEPHEN F. on 09/07/2017
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"Fast and easy"
Angel and the team at Neils were very quick with my repairs and were able to break down all the other recommended repairs for the future.
Vehicle: Honda Civic
Service Date: 09/02/2017
Review Created: 09/07/2017 03:35 PM
Brian F. on 08/29/2017
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Brian said this business did great work.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 08/26/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Edward H. on 08/21/2017
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Edward said he had a good and easy experience at this business. He would like to thank them.
Vehicle: Audi A4
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Valentin G. on 08/17/2017
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Valentin said they were quick, polite and did a good job.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
VINCENT Z. on 08/14/2017
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"Great service"
Angel is very knowledgeable and the team who worked on my AC issue did a great job
Vehicle: Mitsubishi Lancer
Service Date: 08/11/2017
Review Created: 08/14/2017 03:11 PM
Erick L. on 08/14/2017
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Erick said the staff was good and quick. They did not take too long and they were friendly. He thanks them for fixing his vehicle.
Vehicle: BMW M3
Category: Service
Service Date: 07/28/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth H. on 08/11/2017
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Elizabeth said was satisfied with the service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/28/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Gerald P. on 08/08/2017
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Gerald said this business fixed his vehicle and they did a great job.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Edna R. on 08/08/2017
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Edna said the employees were really good and they did a great job. It was a little expensive but she was happy her vehicle is running good now.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Yolanda M. on 08/07/2017
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Yolanda said she has always been satisfied with this business in the past. She said she will take her vehicle to them for service from now on.
Vehicle: Nissan Sentra
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Victor M. on 07/28/2017
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Victor said the man that took care of him got straight to business.
Vehicle: Acura MDX
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Donalee Q. on 07/21/2017
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Donalee said this business fixed the issue to her vehicle and her vehicle works well now.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Miguel M. on 07/15/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Miguel said this business is good but he didn't like that when he went to get his vehicle, the hood was open and his windows were down. He didn't take his vehicle in to get anything done under the hood so he was concerned that it was open. He said other than those minor issues, they were good to him and service was great.
Vehicle: Mercedes-Benz CLA
Category: Service
Service Date: 07/12/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Jorge M. on 07/11/2017
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Jorge said this business is very good and he is pleased with them.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Frank A. on 07/11/2017
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Frank said their customer service and the repair work is exceptional. There are no issues. His family takes their vehicles there too. He called them recently and hasn't gotten a return phone call. They didn't inform a staff member. He suggests they have a program in the computer to log in responses. Generally, he's not sure where the gap was in the communication.
Vehicle: Honda Civic
Category: Service
Service Date: 07/08/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
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