Nelson Automotive


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

93 Reviews

100% Would Recommend
Latest Review over 1 year ago

Jennifer N. on 02/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said the employees at this business did what she asked them to do when they provided service to her vehicle.
Vehicle: Buick Century
Category: Service
Service Date: 02/19/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Gary D. on 02/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said he would recommend this business to anyone and already has. The staff is really good at what they do and he will continue to use them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/10/2016
Review Created: 02/21/2016
This review was collected via phone interview by Customer Research Inc.
Linda O. on 02/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said they are friends and she wouldn't go anywhere else.
Vehicle: Toyota Matrix
Category: Service
Service Date: 02/03/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Steven K. on 02/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said they are excellent. Jason is awesome and he is a good mechanic. He also mentioned he would recommend this business.
Vehicle: RAM 2500 HD
Category: Service
Service Date: 02/12/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Michael S. on 02/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said his overall experience was great, and they are super nice. He took the vehicle in for a diagnoses and they came back pretty quickly and provided advice for the service he needed. They were also very informative. Melvin has several years of GM experience and he is very knowledgeable. He liked that they explained why he had the problem. He didn't have the money to get the issue fixed because he hadn't determined what he wanted to do with the vehicle. However, if he decides to repair it, he would have this business perform the service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/06/2016
Review Created: 02/18/2016
This review was collected via phone interview by Customer Research Inc.
TOM R. on 02/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great fast service."
Thank you for your complete service care on my battery and starting problem. Highly recommend!
Vehicle: Toyota Camry Solara
Service Date: 02/11/2016
Review Created: 02/17/2016 06:07 PM
Jim D. on 01/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said they did everything he asked them to do.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/15/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Blaine T. on 01/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Blaine said they did a good job. They had him in and out in one hour. He was pleased.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/11/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Lance A. on 01/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lance said this business provided good service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/08/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Ron H. on 01/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said they handled everything very well. They did a good job and he appreciates them taking care of his vehicle.
Vehicle: Buick Regal
Category: Service
Service Date: 01/11/2016
Review Created: 01/16/2016
This review was collected via phone interview by Customer Research Inc.
Nicole P. on 01/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicole said they have affordable prices. They let her know what needs to be done and it is done quickly. They delivered the vehicle to her. She is pleased.
Vehicle: Saturn SL2
Category: Service
Service Date: 01/05/2016
Review Created: 01/16/2016
This review was collected via phone interview by Customer Research Inc.
Sandra L. on 01/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said the staff was nice and helpful.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 01/06/2016
Review Created: 01/16/2016
This review was collected via phone interview by Customer Research Inc.
GARY G. on 01/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is outstanding!"
Very nice honest people who actually want to help you. They do a very close inspection of your car and will let you know what's wrong and give you a reasonable price on what it costs to fix it and they get it done very fast. In my opinion they are the best auto repair shop in town!
Vehicle: GMC Sonoma
Service Date: 01/06/2016
Review Created: 01/15/2016 05:49 AM
Joann H. on 01/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
JoAnn said this business took care of everything right away and it was a very pleasant environment.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 12/31/2015
Review Created: 01/02/2016
This review was collected via phone interview by Customer Research Inc.
Chris C. on 12/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business is fantastic. They are fair, quick, and honest. They also did more work for less money.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/28/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Chris C. on 12/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business is fantastic. They are fair, quick, and honest. They also did more work for less money.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/28/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Bryan S. on 12/29/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bryan's wife. She said the personnel of the business was helpful and wonderful. They provided very good service and had shuttle service.
Vehicle: Chevrolet
Category: Service
Service Date: 12/28/2015
Review Created: 12/29/2015
This review was collected via phone interview by Customer Research Inc.
Lynn B. on 12/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jon. He said even though it took longer than he expected, they were very apologetic and friendly for the time it did take. They did a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/02/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Brad W. on 12/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said the business did a good job. They fixed the vehicle and got it running.
Vehicle: Honda Accord
Category: Service
Service Date: 12/02/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Susan G. on 12/24/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said it was expensive. The vehicle needed new brakes and rotors on her vehicle. The business did a good job with their work and they were fast at getting it done.
Vehicle: GMC Yukon
Category: Service
Service Date: 12/22/2015
Review Created: 12/24/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 93 in total