Newtown Automotive Diagnostics LLC


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

188 Reviews

100% Would Recommend
82% Business Response
Latest Review 29 days ago
Jean P. on 08/23/2017
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Spoke with Keith. He said Doug was helpful, responsive, and the price was fair.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Phil B. on 08/14/2017
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Phil said the business provides fast, efficient, thorough service. Their towing driver was excellent.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 08/12/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Kelley M. on 07/27/2017
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"Still the best!"
Best garage around
Vehicle: Ford Explorer
Service Date: 07/27/2017
Review Created: 07/27/2017 08:49 PM
Josh M. on 07/25/2017
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Josh said they were very fast but the quote he was charged was higher than some other facilities.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Barbara B. on 07/25/2017
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Barbara said they take pride in their work.
Vehicle: Saab 9-3
Category: Service
Service Date: 07/14/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
June H. on 07/02/2017
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"Great service always "
Great service. Trust the service provider.
Vehicle: Honda Accord
Service Date: 06/29/2017
Review Created: 07/02/2017 06:57 PM
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 07/19/2017

Thank you June, let us know if you need our services in the future!

Douglas Monaghan
Owner
203-270-4622
Gary B. on 06/23/2017
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"Saturn"
You always do a great job on my old Saturn. I appreciate the quick and excellent work you do .
Vehicle: Saturn SW2
Service Date: 06/22/2017
Review Created: 06/23/2017 08:06 AM
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 07/19/2017

Thank you Gary, see you in a couple years!

Douglas Monaghan
Owner
203-270-4622
Eleanor R. on 06/09/2017
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Eleanor said this was her first visit to this business and they were very nice.
Vehicle: Subaru Legacy
Category: Service
Service Date: 05/26/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 06/14/2017

It was nice to meet you Eleanor.  Keep us in mind for all of your car care needs!

Douglas Monaghan
Owner
203-270-4622
Jim M. on 06/05/2017
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Jim said the repairs were done in a timely manner. They were very prompt and he was treated well.
Vehicle: Toyota Tundra
Category: Service
Service Date: 06/01/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 06/14/2017

It was nice to meet you Jim, let us know if you need our services in the future!

Douglas Monaghan
Owner
203-270-4622
Margaret K. on 06/02/2017
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Margaret said this business has excellent customer service. The place was clean and they were friendly. They did what was needed in a more timely fashion than she expected.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 06/14/2017

Thank you Margaret for the nice review!  Keep us in mind for all of your future car care needs!

Douglas Monaghan
Owner
203-270-4622
Steve L. on 05/24/2017
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Steve said this business provided really good service. They were really quick. The staff was really nice.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 05/31/2017

Thank you Steve!!

Douglas Monaghan
Owner
203-270-4622
Zach T. on 05/10/2017
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Zach said he brought his vehicle to this business on a Sunday, and it was done by the end of the day, Monday. It took less than 24 hours. They are great people, who provide great service, and he will use them again.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/02/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 05/31/2017

Thank you Zach! We are happy that you're happy with our service!!

Douglas Monaghan
Owner
203-270-4622
Kelley M. on 05/07/2017
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"Excellent service "
They are super fast and reliable!
Vehicle: Ford Explorer
Service Date: 05/06/2017
Review Created: 05/07/2017 08:41 PM
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 05/11/2017

Twice in 1 week, thank you for your business!!

Douglas Monaghan
Owner
203-270-4622
Kelley M. on 05/07/2017
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"Best in town "
Owners are honest and fair. Excellent prices
Vehicle: Ford Explorer
Service Date: 04/27/2017
Review Created: 05/07/2017 08:27 AM
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 05/11/2017

Thank you Kelley for trusting us with your vehicles!!

Douglas Monaghan
Owner
203-270-4622
Doug F. on 05/05/2017
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"Santa Fe elusive repair"
Diagnosing an intermittent noise can be very difficult and may cause one to avoid its potential reality of a hazidous failure. Doug stayed on the problem until it was weeded out. He was very sincere in wanting to fix the problem to keep my family safe. With the time he spent and cost of parts his service charge was fair. Thanks Doug
Vehicle: Hyundai Santa Fe
Service Date: 04/07/2017
Review Created: 05/05/2017 06:32 AM
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 05/11/2017

Thank you Doug for being such a good customer and trusting us with your vehicles. 

Douglas Monaghan
Owner
203-270-4622
Clare H. on 05/05/2017
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Clare said they are a great business and they did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/03/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 05/11/2017

Thank you Clare!!  We always strive to do our best!!!

Douglas Monaghan
Owner
203-270-4622
Jaime R. on 04/24/2017
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Jaime said they did a good job.
Vehicle: Ford F-Super Duty
Category: Service
Service Date: 04/20/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 04/28/2017

Thank you Jaime, let us know if you need our services in the future!

Douglas Monaghan
Owner
203-270-4622
Jason S. on 04/18/2017
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Spoke with Marilyn. She said her son was very happy and the guys were very nice.
Vehicle: Nissan Frontier
Category: Service
Service Date: 04/10/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 04/21/2017

Thank you, we always do our best to make everyone happy!!  Keep us in mind for all your car care needs!

Douglas Monaghan
Owner
203-270-4622
Jim H. on 04/18/2017
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Jim said this service was done correctly and in a quick fashion.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/12/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 04/21/2017

Thank you Jim, always nice to chat with you!

Douglas Monaghan
Owner
203-270-4622
John R. on 04/18/2017
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John said the business did a good job and his vehicle is running great.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/30/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER at Newtown Automotive Diagnostics LLC responded on 04/21/2017

Thank you John, keep us in mind for all of your future car care needs!

Douglas Monaghan
Owner
203-270-4622
Displaying Review 1 - 20 of 188 in total