Nordstrom's Automotive


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

380 Reviews

99% Would Recommend
Latest Review 4 months ago
Bob on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said they do a good job every time he orders from them.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Andy on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andy said the business did a good job.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Tony on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said he was satisfied with this business.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Don on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said he would recommend this business.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Matt on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said he was satisfied with this business.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Josh on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josh said they've done everything he asked for.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Kylie on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kylie said this business is always pretty good.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Ron on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said this business is good.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Nate on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nate said they do a very good job. This is the only vendor that he uses.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Bill on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said they are good people who he likes.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Steve H. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said they don't use any other used part vendors. This business takes care of them pretty well.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Tim on 06/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tim said he doesn't usually give any top rating. He said they don't use any other used parts vendor.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Nancy on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nancy said they don't use any other used part vendor.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Don J. on 06/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Don said his experience is good but they sent him the wrong part.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Aaron on 06/07/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Aaron said sometimes his order takes forever. There have been issues with the parts.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Shannon N. at Nordstrom's Automotive responded on 06/09/2017

Thank you for the review, we appreciate your feedback.
We are constantly trying to improve. We call it CANI, Constant and Never ending improvement. We know while we handle literally hundreds of orders, there are times things get backed up.
Thank you for reminding us to keep after it.
Thank you for your business.
Shannon Nordstrom 

Leonard N. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leonard said the business provided really good service.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Dalen on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dalen said he rated his experience a 5 because the representative is amazing and he takes good care of him. He rated the parts a 4 because they sent him a couple of motors that were not working right. He only uses this facility.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Terry on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Terry said the parts coming directly from Nordstrom's are very good but the ones that come through them are not as good.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Traci on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Traci said everyone is helpful and nice at the business. They get what they need and they do everything they can in order to keep their business.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Verlene on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Verlene said she likes that they deliver two times a day because it makes things so much easier.
Category: Recycler
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 380 in total