Norm Reeves Hyundai Superstore


Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

1611 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 2.5384577/5Overall Rating 2.5384577/5rating 2.5384577rating 2.5384577rating 2.5384577
Original
Overall Rating 1.9/5rating 1.9rating 1.9rating 1.9rating 1.9
87% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Pablo R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 09:44 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/20/2017

Thank you Pablo for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Bridget R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 08:38 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/20/2017

Thank you Bridget for the 5 star review, have a great day !

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
MARCELENE B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience, all friendly and respectful. "
The shuttle driver got me to work in a timely fashion and it was a good experience
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:55 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/20/2017

Thank you Marcelene for your wonderful review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Madelyn L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great Service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 04:47 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/20/2017

Thank you Madelyn for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Rachele M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:55 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you Rachele for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Ji K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reps here are the best"
My car's still having problems. But as far as service quality of this dealership goes, I can't complain. They do what they say they would do in the time frame they said they would and communicate with you through out.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:43 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you Ji for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Rolando S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Very friendly staff and great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:42 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you Rolando for the 5 star review. We hope to see you for your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy fast and reliable"
Great service. Prices are fair
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 10:31 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceed employees!"
Excellent employees and customer service. BUT, I do not like the cutback on the service hours. Wrong move. Hope someone reads this that cares.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:04 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you for the 5 star review.

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Jiyeon P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Awesome place
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:45 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you Jiyeon for the 5 star revuew, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Michael A. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mike Arroyo retired dockworker"
Customer service says it all. At a time where it rarely exists anymore, its a delight when you do experience it. Mike Arroyo
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/18/2017 06:13 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you Mike for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Alison P. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"scheduled service"
overall it was fine.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:09 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/19/2017

Thank you for the 5 star review Alison, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Ramzi M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:20 AM
Susie W., Customer Relations Manager at Norm Reeves Hyundai Superstore responded on 09/18/2017

Thanks for the 5 star review!

Susie Wills
Customer Relations Manager
562/405-3567
swills@normreevesford.com
Arnette E. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service "
Friendly staff
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 01:39 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/16/2017

Thank you Arnette for the 4 star review.

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Grace B. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"His attitude."
Very courteous,professional.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 09:13 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/16/2017

Thank you Grace for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Young C. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Nice and quickly done!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 03:57 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/15/2017

Thank you Young for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
RONALD M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"25,000 Mile Check"
Friendly service with an explanation of exactly what needed to be done. I will be back again for future service work.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:37 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/15/2017

Thank you for the 5 star review Ronald, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 06:32 AM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/15/2017

Thank you for the 5 star review, have a great day.

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
Kamleshkumar P. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Excellent service..
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:07 PM
Paola M., manager at Norm Reeves Hyundai Superstore responded on 09/15/2017

Thank you Kamleshkumar for the 5 star review. We hope to see you for your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com
John H. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees care"
The employees really care about their service.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/14/2017 04:31 PM
Susie W., Customer Relations Manager at Norm Reeves Hyundai Superstore responded on 09/14/2017

Thanks for the 5 star review!

Susie Wills
Customer Relations Manager
562/405-3567
swills@normreevesford.com
Displaying Review 1 - 20 of 1611 in total