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North Bay Imports

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,414 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

North Bay Imports is conveniently located in East Windsor, Connecticut. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. North Bay Imports is conveniently located in East Windsor, Connecticut. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(860) 627-0710

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
81 S. Main Street East Windsor, CT 06088-9745
North Bay Imports' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,414 Reviews)

DL
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DAVID L.
Enfield, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2016
verified customer Verified Customer
Bad service
Had a 2pm oil change schedule. Manager did not take my keys until 2:20 and did not bring my car in for service until 2:40. After my car was serviced, the tech pulled it out front. I then waited an additional 10 minutes before I asked to pay. I was told to go find Chris in order to pay who seemed more than annoyed when I found him. I would not go back to North Bay due to the terrible customer service.
Not Recommended
Chris G. from North Bay Imports responded on 02/18/2016 05:39 AM

David is correct, he was on time for his appointment and we were backed up on the Holiday due to a technician being out that day. I take full responsibility for the slow turn around. We try to get scheduled work in and out in a timely fashion but this day we failed. We will work to improve our flow for future appointments. 
I apologize that we didn't meet your expectation.

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