North Smithfield Auto Center


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

546 Reviews

99% Would Recommend
Latest Review about 1 month ago

Sam R. on 08/17/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Never Again"
Be weary of this place! Took my car in for simple service and after a full test they said it needed AB & C work, got my car home and than the nightmare began! Engine and oil light began to turn on as well as other issues. Brought back in to be told it now needed more work!!! Funny thing is my vehicle worked better before taking it to this place.

I think this place is overwhelmed and the mechanics need to be supervised better because they forget to do the most simplest things that I noticed once I looked under my hood. NO ACCOUNTABILITY, did not make good on their mistakes and they lost the service of my entire family and than some.
Service Date: 08/11/2017
Review Created: 08/17/2017 04:31 PM
Peter B. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said his experience with this business was excellent, even though it took them over a week to get his vehicle fixed. It was a complicated job and they had to wait for parts. They got the job done the first time and they did it right.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/14/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
COREY M. on 04/07/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Nothing good"
I just wasted my money fixing my car cause I have brought it here twice and still my car is not fixed I was told to bring it back the day I got it out but with every time I bring my car there is something else wrong with my car when I get it back I'm very unhappy my check engine light is still on and it drives worse than before I brought it here
Vehicle: Honda Civic
Service Date: 03/08/2017
Review Created: 04/07/2017 07:22 AM
ROBERTA P. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service every time!"
Thank you for making sure everything was working well with my headlight.
Vehicle: Honda Accord
Service Date: 02/08/2017
Review Created: 02/22/2017 05:54 PM
BETHANY G. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
I feel confident having North Smithfield Auto service my vehicle and their costumer service is wonderful.
Vehicle: Ford Escape
Service Date: 02/07/2017
Review Created: 02/08/2017 04:59 AM
Len J. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Len said he has no complaints.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 02/03/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Lyvia V. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lyvia said this business has great service.
Vehicle: Acura TL
Category: Service
Service Date: 01/23/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Derrick S. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Derrick said the service was good.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/30/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Jeanne M. on 02/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Nancy. She said she was satisfied.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 01/30/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
RENEE L. on 01/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change , air breather, tire rotation and a few other things."
I just wanted to say mike and the crew definitly goes the extra mile for you, they answer questions that you have and pretty much always has the solution, really happy when i go in there and get those big smiles from behind the counter.
Vehicle: Chevrolet Silverado
Service Date: 01/25/2017
Review Created: 01/30/2017 09:08 AM
MARY G. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The car repairs were finished by Friday, 2 days sooner than expected.. Thank you"
Thank you for explaining to my 20 year old son (who has been driving the car) about all the repairs that needed to be done, what the parts looked like and how they functioned. He says that the car is handling so much better, and is much quieter, as well !!
Vehicle: Chevrolet Impala
Service Date: 01/23/2017
Review Created: 01/25/2017 12:35 PM
Annmarie L. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Annmarie said she has known Mike, the owner of the business, for years and she trusts him. Mike and his son make an excellent team.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/15/2016
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Kristyn B. on 01/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kristyn said they did a very good job.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/17/2016
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Chelsea H. on 01/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chelsea said they're very friendly and awesome.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/28/2016
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Joanne S. on 01/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ralph. He said he had a great experience at the business.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/19/2016
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
MATTHEW M. on 01/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Honest"
They are always friendly, honest and listen to what I need. They never push anything that I can't afford and come up with the best service based upon my needs.
Vehicle: Honda CR-V
Service Date: 01/11/2017
Review Created: 01/14/2017 06:43 AM
Michael L. on 01/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said this business provided pretty good service and the price was reasonable. He is also glad that they are open on Saturdays.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/12/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
LES S. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Experienced mechanics, great people, good service.
Vehicle: Toyota Prius
Service Date: 01/09/2017
Review Created: 01/11/2017 08:23 PM
Brian P. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the business did a good job, and they were timely.
Vehicle: BMW 530xi
Category: Service
Service Date: 01/05/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Bill D. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said they did a great job.
Vehicle: Honda Accord
Category: Service
Service Date: 01/07/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 546 in total