ReScore Reviews™ (18)

ReScore
Overall Rating 4.1111122/5Overall Rating 4.1111122/5Overall Rating 4.1111122/5Overall Rating 4.1111122/5rating 4.1111122
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
93% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Verified Customer on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Professional and quick
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/26/2017 03:38 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/27/2017

Thank you for the feedback. We're so glad you had such a positive experience with us!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Marisa V. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and point check "
Great service, quick and efficient, will return, appreciated the free car wash
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/24/2017 08:14 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/25/2017

Hi Marisa,
We're glad to know we got you in and out so efficiently. Thanks for the feedback.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Thomas G. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Phonomenal Service!"
5 Stars *****
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/24/2017 05:13 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/25/2017

Hi Thomas,
Thanks so much for the 5 star review! We're so glad you enjoyed the new facility.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
CHARLES D. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One of best service experiences, "
Very professional and knowledgeable service technicians, clean and bright service department with comfortable waiting area. Vehicle available as promised.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 11:11 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

Hi Charles,
Thanks so much for the feedback. We're so pleased you had such an excellent experience with us!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Thomas M. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy with Northtown Hyundai"
They take care of you quickly and I love the fact that they wash my car when I come in for service!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/24/2017 07:06 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

Hi Thomas,
Thank so much for taking the time to leave a review. We are so glad you had such an excellent appointment with us.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Daniele T. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service "
Service was fast waiting area clean and filled with hospitality also explained everything to me in detail
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/23/2017 12:28 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

Hi Daniele,
We're so glad we got you in and out efficiently, and that you enjoyed the new facility!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Leslie E. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/22/2017 08:12 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

Hi Leslie,
Thanks so much for taking the time to leave a review. We're so glad we could earn 5 stars!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Verified Customer on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"employee attitudes"
thoroughness of work
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/22/2017 10:58 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

Thank you for the feedback and the 5 star rating.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Lori H. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/22/2017 05:21 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

Hi Lori,
Thank you for the feedback and the 5 star rating!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Whooo !!!"
The people are very professional (without being stuffy). The areas are clean. All service was done in a timely fashion. But mostly I wasn't nickled and dimed.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/21/2017 11:06 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/24/2017

We're so glad you had an all around excellent experience! Thanks for taking the time to share. 

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
WILLIAM E. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tire repair"
quick
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/20/2017 02:41 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/21/2017

Hi William,
I'm glad we were able to get your tire fixed quickly. Thanks for the 5 star rating!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Donald A. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people who take great care of you 😁"
They took care of me and of my car ( suv) . Wouldn't go anywhere else.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 01:41 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/21/2017

Hi Donald,
Thanks for the 5 star rating! We're so glad you found everyone to be friendly and accommodating. 

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
John K. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personalized service"
Fast and courteous service.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/19/2017 01:48 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/20/2017

Hi John,
Thank you for taking the time to leave a review. We're so glad you had such a great experience!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Verified Customer on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Updated Service Area"
Recently updated service area (Subaru, Toyota, Hyundai etc. now each have their own garage). Staff are friendly.
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/19/2017 12:23 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/19/2017

Hi Tamara,
Thanks so much for taking the time to leave a review. We appreciate the feedback. If you have any suggestions on how we can earn 5 stars next time, feel free to pass them along!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Deborah D. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE, COOKIES AND COFFEE!!!!!"
I truly enjoyed my customer service experience at the new facility including my Service Representative Phil who welcomed me with a smile, efficiency and professional demeanor. Look forward to my next oil change!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/19/2017 11:53 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/19/2017

Hi Deborah,
We're so glad you enjoyed the new facility and the cookies to boot!  Thank you for taking the time to leave a review.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Karen S. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great maintenance visit!"
I was scheduled for an inspection, but needed an oil change and tire rotation-all work was done efficiently even though it was busy-also the work cost less than I was expecting! Super great new facility where you can watch while your car is being worked on!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 09:53 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/19/2017

Hi Karen,
I'm so glad you enjoyed the new facility and the price came in under your expectations! Thanks so much for the 5 star rating. 

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Joseph D. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick,courteous,professional"
Great experience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:12 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/18/2017

Hi Joseph,
Thanks for all the kind words! We're so glad we earned 5 stars.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Patricia V. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"patricia vargo"
car was serviced for a recall and everthing was ok and Hyundai included a free oil change
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/17/2017 05:34 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/18/2017

Hi Patricia,
Glad to hear we could get you in and out quickly and get your oil changed!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Mary D. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
they need magazines for women
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/17/2017 05:07 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/18/2017

Hi Mary,
Thanks so much for the review. We're so happy we earned 5 stars!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Verified Customer on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/17/2017 10:44 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 07/17/2017

Thanks so much for taking the time to leave a review. We're glad your appointment went so well.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Displaying Review 1 - 20 of 996 in total