ReScore Reviews™ (16)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
93% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Helen C. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service room was very clean."
The service experience was very good.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 12:17 PM
Mary B. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff"
Yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/26/2017 05:04 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/26/2017

Hi Mary,
I'm so glad we provide the "best service ever!"  Thanks for the feedback and the 5 star ratiing. 

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Edward H. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NYS Inspection"
Excellent service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/25/2017 10:37 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/25/2017

Hi Edward,
It's great to hear we took such good care of you and your car. Thanks for taking the time to leave a review!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Greg S. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service by Tony Greco"
Excellent service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 05:27 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/25/2017

Hi Greg,
I'm so glad Tony provided such an excellent experience. Thanks for sharing!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Stephen S. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I had my newborn daughter w me and the staff was very friendly and helpful
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 03:46 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/25/2017

Hi Stephen,
I'm so glad we made the experience comfortable for you and your baby girl. Thanks for taking the time to leave a review!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Verified Customer on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quick and very friendly"
very satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 10:41 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/24/2017

Thank you for taking the time to leave a review. We're glad your overall experience was positive.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Jennifer H. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience!"
My vehicle was serviced and ready in record time. Within an hour I had my vehicle back and everything was completed.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/24/2017 06:12 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/24/2017

Hi Jennifer,
We're so glad we could get you in and out so efficiently. Thanks for taking the time to leave a review!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
MILDRED S. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I got fast seevice"
Yes
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:22 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/24/2017

Hi Mildred,
We're so glad things went well during your appointment. Thank you for taking the time to leave a review.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast, friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:47 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/23/2017

Thank you for the 5 star rating! We appreciate the feedback.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Stacey E. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"World Class Customer Service"
The employees and management of NorthTowne Hyundai make their customers the first priority :)
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/21/2017 12:46 PM
Luke S., Web Manager at Northtown Hyundai responded on 05/22/2017

We love hearing this. Thank you so much Stacey.

Luke Schnell
Web Manager
716-923-2150 ext. 171
Richard S. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always does the requested work and keep me posted on potential future needed work
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 03:45 PM
Luke S., Web Manager at Northtown Hyundai responded on 05/22/2017

Glad to hear everything has been going well with your Sante Fe's scheduled services. We appreciate your ongoing business.

Luke Schnell
Web Manager
716-923-2150 ext. 171
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"took care of my recall promptly"
yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 02:43 PM
Luke S., Web Manager at Northtown Hyundai responded on 05/22/2017

Thank you for the 5 star rating. It's appreciated.

Luke Schnell
Web Manager
716-923-2150 ext. 171
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Great service, people very nice!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/18/2017 02:24 PM
Luke S., Web Manager at Northtown Hyundai responded on 05/22/2017

We appreciate the 5 stars! Thank you.

Luke Schnell
Web Manager
716-923-2150 ext. 171
Frank S. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get you in at your appt time and out on a timely basis"
Definitely Five Star
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 12:16 PM
Luke S., Web Manager at Northtown Hyundai responded on 05/18/2017

Thanks so much Frank for taking the time to leave a review and rate us.  Have a great day.

Luke Schnell
Web Manager
716-923-2150 ext. 171
Kiran G. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service "
Very satisfied with the service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/18/2017 10:18 AM
Luke S., Web Manager at Northtown Hyundai responded on 05/18/2017

Glad we could help with the recall, and I'm happy to hear everything went smoothly. Thanks for coming in!

Luke Schnell
Web Manager
716-923-2150 ext. 171
James S. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
I am satisfied and will continue to have my car serviced there
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/16/2017 05:42 AM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/16/2017

Hi James,
Thanks so much for leaving a review. We're glad you continue to receive satisfactory service.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Katherine B. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, couteous, knowledgeable employees"
Josh was able to Diagnose the problem with my vehicle as soon as I described where the rug was getting soaked. Thanks for your expertise Josh!!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/15/2017 05:14 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/16/2017

Hi Katherine,
We're so glad your rug is no longer getting soaked!  Glad we could isolate the issue. 

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Mary T. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
polite friendly employees, and fast service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/15/2017 02:10 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/16/2017

Hi Mary,
Thank you for the kind feedback. We're so glad everything went well during your visit.

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Nancy R. on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service was very quick and staff was couteous and friendly
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/14/2017 05:02 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/15/2017

Hi Nancy,
We're so glad everything went well during your appointment. Thank you for the feedback!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Carol F. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very pleased"
I was very pleased with the service I received for my 2014 Elantra. The Technician was courteous, friendly, and professional. The oil change & routine maintenance was completed fairly quickly and I was on my way. Great job!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/12/2017 08:04 PM
Marisa M., Marketing Coordinator at Northtown Hyundai responded on 05/15/2017

Hi Carol,
We're so glad everything went well during your appointment. Thank you for the feedback!

Marisa Molenda
Marketing Coordinator
m.molenda@northtownauto.com
Displaying Review 1 - 20 of 889 in total