ReScore Reviews™ (23)

ReScore
Overall Rating 4.2608687/5Overall Rating 4.2608687/5Overall Rating 4.2608687/5Overall Rating 4.2608687/5rating 4.2608687
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Michael C. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Happy
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/23/2017 02:58 PM
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
excellent
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 06:26 AM
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional"
On time, good customer service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 06:14 AM
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall service"
Northtown Hyundai addressed my recall items in a timely manner
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/23/2017 05:03 AM
JON R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely excellent courteous"
Best place ever,sales and service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 06:28 PM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great job on my Sonata Hybrid. Hopefully, good for another 100,000 miles!
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 02:53 PM
Joshua Y. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific Service"
Service completed timely, satisfactorily, and for the quoted cost.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 01:23 PM
Steven T. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service in a new facility"
A clean facility, cheerful and knowledgable staff.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 01:05 PM
Darlene O. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/22/2017 10:56 AM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Staff rushed to accommodate my schedule.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/22/2017 10:51 AM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance and brake repair"
Routine maintenance and brake repair — Great customer service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/22/2017 10:44 AM
Lawrence S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional."
They're nice; they're good.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:27 AM
Luke S., Web Manager at Northtown Hyundai responded on 09/22/2017

We appreciate the 5 stars Lawrence. Thank you.

Luke Schnell
Web Manager
716-923-2150 ext. 171
Stanley O. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service."
We have purchased many cars through Northtown and will always come back because of the value and the way we are treated.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 01:54 PM
Mike A. at Northtown Hyundai responded on 09/22/2017

We appreciate you buying your car from Northtown and coming to our Hyundai store for service.  Look forward to seeing you again!!

Melissa V. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change -- routine maintenance"
Excellent fast service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:23 PM
Mike A. at Northtown Hyundai responded on 09/21/2017

Thanks, Melissa!  Glad all went well.

Richard M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well organized staff "
Service associate was very prompt.
Follow up phone call to tell me my vehicle was ready to pick up
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 02:19 PM
Mike A. at Northtown Hyundai responded on 09/20/2017

Thanks, Richard.  See you next time.

Sue R. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly staff"
great service, friendly staff
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:57 AM
Mike A. at Northtown Hyundai responded on 09/20/2017

Thanks, Sue.  Anything we can do to have made things better, please let us know.  Appreciate it.

Linda M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Have been taking my 2012 Hyundai Tucson to Northtown for service ever since I bought and cannot say enough about how very friendly everyone is, the quality of service and reasonable pricing. Thank you!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:56 AM
Mike A. at Northtown Hyundai responded on 09/20/2017

Love to hear that, Linda!  Thanks for coming to Northtown Hyundai.

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service to nth degree "
Service was fast and everyone was very nice!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 05:12 PM
Mike A. at Northtown Hyundai responded on 09/20/2017

Thanks for the feedback!

Harry W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service could not better because the employees are the best. They work very hard to make your experience a good experience."
I have been Northtown customer for over twenty years and the service gets better every time I go there. The difference is that the employees are well trained and work hard for their customers.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:11 AM
Mike A. at Northtown Hyundai responded on 09/19/2017

Thanks, Harry.  We couldn't have said it better ourselves!!  We appreciate you bringing your Elantra to Northtown for service.  Take care.

Barbara M. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Facility"
Very nice new facility.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:26 PM
Mike A. at Northtown Hyundai responded on 09/19/2017

Thanks, Barbara.  We appreciate the feedback.  If there was anything we could do to improve your experience from a 4 to a 5, please let me know.  I can be reached at m.ahern@northtownauto.com or 716.961.2240.  Thank you.

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