Nuno's Complete Car Care


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

127 Reviews

94% Would Recommend
Latest Review 16 days ago
ELISEO N. on 09/07/2017
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"Great job "
Great job!
Vehicle: BMW 5 Series
Service Date: 09/06/2017
Review Created: 09/07/2017 04:24 AM
Victor F. on 09/07/2017
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Victor said this business did work on his vehicle, and it was flawless.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/29/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Stacey K. on 08/29/2017
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Stacey said it's convenient.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/24/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 08/28/2017
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Steve said this business was timely. They were quick and he liked the price. As long as they continue to treat him the same he will only go to them.
Vehicle: Volvo V70
Category: Service
Service Date: 08/26/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Barbara E. on 08/28/2017
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Spoke with Francisco. He said the guy helping him would not answer any of his questions and he would not look him in the eye. The mechanic was rude and he did not like the way he was talking to him. He would ask for a rough estimate on the alternator and he would not answer him. He stated that he could clearly smell alcohol on his breathe. The only reason he let them do the work was because it was near the end of the day and he really needed his vehicle fixed or he would have took his vehicle somewhere else. They told him the part for the alternator was $300, but when he looked it up online the most expensive alternator was $180. He will not go back there again.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/01/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/30/2017

Hi Barbara, we tried reaching out to your husband via phone and he refused to talk to us, not sure why you guys are upset? We stayed after closing time to diagnose your vehicle. we gave you guys a price and you and your husband approved the work. You did mention that the Alternator was "cheaper" on-line, well, anything you buy on-line will ALWAYS be cheaper then buying from a store. We do NOT buy parts from on-line to service vehicles. I do also recall that your husband was upset that he couldn't bring in your own Alternator....we do not install any customer supplied parts. I apologize if you felt the price was too high.....we only use NEW parts and sometimes NEW parts will be slighter higher then a remanufactured part. You also mentioned you spoke to "Francisco"? Not sure who that is...I do not employ anyone by that name. I'm also confused to your comment about "alcohol on breath"? There is alot of questions that I have for you guys but if you refuse to talk to us, we cannot make anything out of it. 

Thanks,

Bobby Nuno
President
630-863-7610
Angela J. on 08/28/2017
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Angela said the staff did a good job and she is very satisfied.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Anthony B. on 08/19/2017
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"Great service"
Friendly, reliable service every time
Service Date: 08/16/2017
Review Created: 08/19/2017 09:23 AM
ANTHONY J. on 08/18/2017
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"Pleased with repairs"
Repairs were done in a timely manner & staff is great to work with
Vehicle: Dodge Journey
Service Date: 08/16/2017
Review Created: 08/18/2017 12:53 PM
Bobby N., President at Nuno's Complete Car Care responded on 08/19/2017

Thank you for your Buisness Anthony!

Bobby Nuno
President
630-863-7610
Eddie P. on 08/15/2017
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Eddie said Able is really good, and knowledgeable. He has dealt with them for awhile, and will only use them.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
DIANE I. on 08/09/2017
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"Great Service, very professional and honest"
All work was explained and I was given a visual inspection of what had to be done. Everyone was very courteous and my vehicle was completed when promised
Vehicle: Jeep Grand Cherokee
Service Date: 08/08/2017
Review Created: 08/09/2017 09:54 AM
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you Diane!

Bobby Nuno
President
630-863-7610
Nathan F. on 08/07/2017
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Nathan said they were very personable. They had him in and out very quickly.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you Nathan!

Bobby Nuno
President
630-863-7610
Charles G. on 08/02/2017
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Charles said this business was fair and they gave him an estimate of repairs that he needed for his vehicle.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/01/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you for the review Charles!

Bobby Nuno
President
630-863-7610
Rama T. on 07/19/2017
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Rama said they did everything he needed.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you Rama!

Bobby Nuno
President
630-863-7610
Courtney W. on 07/19/2017
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Courtney said this business is really nice. Their prices are pretty good and they are close to her home.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/28/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you for the review Courtney!

Bobby Nuno
President
630-863-7610
Maria/daniel O. on 07/18/2017
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Maria said she has known the business for 4-5 years and they had a good price.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/20/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you Maria for being such a LOYAL customer!

Bobby Nuno
President
630-863-7610
Junaie P. on 07/18/2017
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Junaie said the service was good.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you!

Bobby Nuno
President
630-863-7610
Doug S. on 07/12/2017
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Doug said whenever he turns his air conditioner on, it cuts off. He brought his vehicle into this business for a swift cable and when he picked his vehicle up, it was running rough. It was not running rough before he brought his vehicle in. He plans on contacting them so they can figure out what's going on.
Vehicle: GMC Envoy
Category: Service
Service Date: 07/06/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thanks Doug for informing us on what is going on, we would be more then happy to look over the truck to see what is going on.

Bobby Nuno
President
630-863-7610
Marisa F. on 07/12/2017
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Marisa said they helped her get her vehicle to their facility and they fixed the vehicle quickly.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you Marisa! I'm happy that we were able to get you back on the road quickly.

Bobby Nuno
President
630-863-7610
Stan A. on 07/08/2017
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Stan said the employees were honest with the price and they accommodated him with a ride home.
Vehicle: Lexus GX 470
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you Stan for the review!

Bobby Nuno
President
630-863-7610
PAUL O. on 06/22/2017
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"GREAT SERVICE"
NUNO's continually provides not only great work, but great service too. We are driving older cars and Able at times has had to call with bad news..... he is not only professional, but kind as well!
Vehicle: Mercury Sable
Service Date: 06/19/2017
Review Created: 06/22/2017 08:58 AM
Bobby N., President at Nuno's Complete Car Care responded on 08/10/2017

Thank you for your LOYALTY to Nuno's!

Bobby Nuno
President
630-863-7610
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