Ocoee Tire And Service


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

449 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 3 days ago
RENE S. on 04/25/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"once again vehicle turned over without being checked"
vehicle was turned over without checking if new installed parts worked...which they didn't...seems to be consistent with every visit that you need to go back several times and wait considerable time until the job gets done...then when you complain you get attitude...just not worth the fee for annual AAA card to go to a AAA business
Vehicle: Hyundai Santa Fe
Service Date: 04/23/2014
Review Created: 04/25/2014 07:04 AM
Marge & Art J. at Ocoee Tire And Service responded on 05/01/2014

We took extra time to go over the parts we installed and made sure they were not fualty...which it shows to be a blend door problem not a mechanical problem with the compressor that we installed. i advised to return for farther diag. the follwing day due to lack of time customer arrived toward end of work day and we were extremly busy and droped what we could to check your vehicle.

John W. on 09/16/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
John said this business did not fix his vehicle because it is not running well. All they did was turn off the check engine light and charge him $600. He will not return to them and he will not be recommending them to others based on this experience.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/12/2013
Review Created: 09/16/2013
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. at Ocoee Tire And Service responded on 09/19/2013

We have already reached out to the customer. he is coming in tomorrow for a follow up.In our defense we did not know that he had problems. our policy is to make the job right. The repair was not just a check engine ligth turn off.

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