Options Automotive


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

16 Reviews

94% Would Recommend
Latest Review over 2 years ago

Jim B. on 12/31/2014
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Jim said his brother knows the owner and he trusts him.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 12/29/2014
Review Created: 12/31/2014
This review was collected via phone interview by Customer Research Inc.
ANGIE S. on 12/04/2014
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"great shop"
Mileage at last visit is incorrectly documented as it is 88,585 at this moment. Otherwise, fabulous shop, honest employees. Highly recommend.
Vehicle: Honda CR-V
Service Date: 12/03/2014
Review Created: 12/04/2014 07:45 AM
KIMBERLY M. on 12/04/2014
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"Excellent Service!"
Jim and his team go above and beyond with their service. I trust them completely with my vehicle.
Vehicle: Honda Pilot
Service Date: 12/03/2014
Review Created: 12/04/2014 06:22 AM
Chris Z. on 11/24/2014
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Chris said he loves the staff at this business and their customer service is good.
Vehicle: Jeep Commander
Category: Service
Service Date: 11/07/2014
Review Created: 11/24/2014
This review was collected via phone interview by Customer Research Inc.
CHRIS W. on 11/09/2014
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"Friendly Service"
Took my car there for an oil change.
Simple and fast service. Jimmy is great to work with.
Vehicle: Ford Fusion
Service Date: 11/07/2014
Review Created: 11/09/2014 10:49 AM
Doug R. on 10/27/2014
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Doug said this business did a good job.
Vehicle: Pontiac Solstice
Category: Service
Service Date: 10/22/2014
Review Created: 10/27/2014
This review was collected via phone interview by Customer Research Inc.
Chris A. on 09/23/2014
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Chris said he is very pleased with their performance.
Vehicle: BMW 530xi
Category: Service
Service Date: 09/22/2014
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
SHAMINA Q. on 09/22/2014
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Average Service"
It would have been helpful if the service team had attached a sticker to remind customer of when the next oil change is due.
Vehicle: Honda Civic
Service Date: 09/03/2014
Review Created: 09/22/2014 06:27 PM
Jim R., OWNER at Options Automotive responded on 09/23/2014

I am sorry we did not put a sticker on. We dont put stickers on the cars that keep track of oil changes in the dashboard. The dashbord oil change counter should have been reset. If you would like a sticker also i would be more thaen happy to print one for you.

Robert E. on 09/20/2014
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Robert said Jim is good and honest.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/05/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
Chris Z. on 09/19/2014
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Chris said he is happy with this business. It is a good facility and it has friendly customer service.
Vehicle: Infiniti G35
Category: Service
Service Date: 09/05/2014
Review Created: 09/19/2014
This review was collected via phone interview by Customer Research Inc.
Scott W. on 09/18/2014
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Scott said they did the work right the first time and there was a noise in his vehicle which they fixed for free. The price was reasonable and he really appreciated them driving him around. He can really trust these people and they are the greatest.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 09/15/2014
Review Created: 09/18/2014
This review was collected via phone interview by Customer Research Inc.
Dan M. on 09/16/2014
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Dan said this business has fast, reliable service.
Vehicle: Jeep Liberty
Category: Service
Service Date: 09/12/2014
Review Created: 09/16/2014
This review was collected via phone interview by Customer Research Inc.
JAMES J. on 09/03/2014
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"Personal care"
These guys give you personal care without hesitation. Always go here.
Vehicle: Lincoln LS
Service Date: 08/06/2014
Review Created: 09/03/2014 01:28 AM
Mike K. on 08/30/2014
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Mike said this business is good.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 08/27/2014
Review Created: 08/30/2014
This review was collected via phone interview by Customer Research Inc.
Greg M. on 08/19/2014
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Greg said this business does a great job and his vehicle runs great.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/10/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
Chris A. on 07/31/2014
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Chris said they were very efficient and he was happy with the service they provided.
Vehicle: BMW 530xi
Category: Service
Service Date: 07/30/2014
Review Created: 07/31/2014
This review was collected via phone interview by Customer Research Inc.
Displaying all 16 Review