OTA Complete Auto Care Center


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

812 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 21 days ago
Steven M. ReScore Review on 10/24/2013
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Spoke with Joe. He said the owner, not just an employee, spent about 45 minutes looking over his vehicle with him. He offered different solutions. The vehicle might not be worth fixing in the long run. The owner was very helpful. Joe is completely satisfied.
Vehicle: Mercury Mystique
Category: Service
Service Date: 09/17/2013
Review Created: 10/09/2013
This review was collected via phone interview by Customer Research Inc.

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Spoke with Joe. He said this business was able to get him in right away without an appointment. They were good, but they were a little overpriced. He was given a high quote for an oil pan replacement he would need, but it was too much.
Vehicle: Mercury Mystique
Category: Service
Service Date: 09/17/2013
Review Created: 10/09/2013
This review was collected via phone interview by Customer Research Inc.
Jeff at OTA Complete Auto Care Center responded on 10/18/2013

Thanks steve for coming down to the shop & for understanding the error in our computer estimator.
Jeff,owner O.T.A. 

MAT S. on 09/04/2017
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"continued excellence"
the service was excellent as always and I was completely satisfied and happy.
Vehicle: Dodge Grand Caravan
Service Date: 08/31/2017
Review Created: 09/04/2017 06:50 AM
CHIP P. on 09/01/2017
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"OTA is Old School"
Pride in service, knowledgeable and friendly staff. We've trusted our cars with them for over 20 years.
Vehicle: Acura MDX
Service Date: 08/31/2017
Review Created: 09/01/2017 09:12 PM
PAT D. on 09/01/2017
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"Efficient, trustworthy and reliable"
I'm always satisfied with the work performed which is completed in a timely manner.
Vehicle: Dodge Grand Caravan
Service Date: 08/31/2017
Review Created: 09/01/2017 07:16 AM
JAMES K. on 08/20/2017
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"Routine Service"
An excellent job, as usual.
Vehicle: Buick Century
Service Date: 08/18/2017
Review Created: 08/20/2017 04:52 AM
Mike V. on 08/17/2017
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"They did keep their original quote after questioning it "
They did a great job. I will continue to use their services
Review Created: 08/17/2017 09:10 AM
JAMES T. on 08/17/2017
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"Best service anywhere "
Great job
Vehicle: Dodge Durango
Service Date: 08/15/2017
Review Created: 08/17/2017 02:48 AM
Mike V. on 08/16/2017
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"Quality repairs except price change after the vehicle was dropped off"
Very professional. I have been bringing my 6 vehicles there for years. Previous last two times. They changed the price after quoting me. I'm a business owner. This would never fly in my business. Just be aware of this
Service Date: 08/16/2017
Review Created: 08/16/2017 07:09 AM
TOM A. on 08/08/2017
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"The best!!"
OTA is the best auto care center , they have great customer service,along with expierenced good mechanics, and HONEST pricing!!!!
Vehicle: Jeep Grand Cherokee
Service Date: 08/01/2017
Review Created: 08/08/2017 05:44 AM
ED F. on 08/05/2017
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"In and out."
Was only in for an oil change, but didn't have to wait 15 minutes. Faster than Jiffy Lube !!
Vehicle: Hyundai Sonata
Service Date: 08/04/2017
Review Created: 08/05/2017 07:46 AM
RON S. on 07/26/2017
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"UNSURPASSED,SERVICE"
THANK YOU TEAM OTA, GLAD TO HAVE YOU AROUND, COULD NOT WANT SERVICE ANY OTHER SPOT IN NEW JERSEY, EXCELLENT WORK !!!
Vehicle: Honda Ridgeline
Service Date: 07/25/2017
Review Created: 07/26/2017 07:27 AM
ROBERT M. on 07/21/2017
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"Honest, Honest and Honest & caring"
Can't say enough about OTA, best place to go to for service, they care to make you keep coming back. Just great honest service!
Vehicle: Volkswagen Passat
Service Date: 07/20/2017
Review Created: 07/21/2017 10:24 AM
TRAVIS L. on 07/15/2017
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"No change"
Always great there in every way
Vehicle: Toyota Avalon
Service Date: 07/14/2017
Review Created: 07/15/2017 09:17 AM
LINDA R. on 07/06/2017
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"Car service"
Friendly, honest. They get you in and out as quick as possible. Even though I moved further away, I still continue to go to them.
Vehicle: Toyota Matrix
Service Date: 07/05/2017
Review Created: 07/06/2017 08:46 AM
GERI F. on 07/05/2017
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"Prompt Service"
Courteous employees
Vehicle: Jeep Grand Cherokee
Service Date: 07/03/2017
Review Created: 07/05/2017 10:03 AM
DEBRA R. on 07/04/2017
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"honesty and competence"
will continue to have my van serviced with OTA
Vehicle: GMC Savana
Service Date: 06/21/2017
Review Created: 07/04/2017 05:43 PM
TERRY S. on 07/04/2017
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"OIL FILTER AND OIL CHANGE ; ALSO STATE INSPECTION"
PERSONNEL AND OWNER VERY ACCOMMODATING. WORK WAS DONE IN A FAST BUT APPROPRIATE MANNER. WILL ALWAYS RETURN FOR OLD TIME AUTOMOTIVE IS A VERY TRUST WORTHY PLACE TO DO DO BUSINESS WITH. HONESTY PLUS!!!!!
Vehicle: Nissan Rogue
Service Date: 07/01/2017
Review Created: 07/04/2017 08:14 AM
JOHN G. on 07/01/2017
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"Excellent Customer Service"
OTA provided me with excellent customer service. They even picked me up at my house and dropped me off--I've never had service like that. They did great work on my car at a reasonable and fair price. I will definitely recommend them to my family and friends.
Vehicle: Hyundai Sonata
Service Date: 06/29/2017
Review Created: 07/01/2017 04:40 AM
LOLITA C. on 06/29/2017
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"Air Conditioning Repair"
As usual, excellent work!
Vehicle: Jaguar X-Type
Service Date: 05/31/2017
Review Created: 06/29/2017 10:41 AM
STEPHEN M. on 06/28/2017
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"2004 Wranger"
Very please as always with OTA, a pleasure to do business with. Joe and his crew always go the extra mile to do things right.
Vehicle: Jeep Wrangler
Service Date: 06/23/2017
Review Created: 06/28/2017 12:20 PM
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