ReScore Reviews™ (4)

ReScore
Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5rating 4.7500025
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
93% Would Recommend
100% Business Response
Latest Review 12 days ago
Robert K. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
I was able to make a service appointment on line and everything was completed in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 04:14 PM
Andria G. at Oxendale Hyundai responded on 08/04/2017

Thank you very much for your 5 star review! I'm pleased to hear everything went smoothly.

Andria Garcia
Service Manager

JOHN P. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great folks"
Very customer orientated and do the very best to service the customer and their vehicle
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/27/2017 04:44 PM
Andria G. at Oxendale Hyundai responded on 07/27/2017

Thank you very much for the 5 star review! We greatly value you as our customer and hope all your future visits exceed your expectations.

Andria Garcia
Service Manager

Jason H. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service "
excellent service!!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/24/2017 09:13 AM
Andria G. at Oxendale Hyundai responded on 07/24/2017

Thank you very much for your 5 star review! We are very pleased to have you as our customer.

Andria Garcia
Service Manager

Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. "
First routine oil change for my new Tucson. Excellent service and I love the car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 02:39 PM
Andria G. at Oxendale Hyundai responded on 07/21/2017

Thank you very much for your 5 star review! I am very pleased that we were able to provide you with excellent service. We are also very happy to hear that you love your new Tucson.

Andria Garcia
Service Manager

Lori G. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"see previous comments"
see previous comments
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/11/2017 12:09 AM
Andria G. at Oxendale Hyundai responded on 07/11/2017

Thank you very much for your 5 star review!

Andria Garcia
Service Manager

Cheryl N. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
The staff is awesome! The service is timely and a comfortable environment to wait.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/10/2017 09:15 PM
Andria G. at Oxendale Hyundai responded on 07/11/2017

Thank you very much for your 5 star review! 

Andria Garcia
Service Manager

Verified Customer on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Willingness to do the work. Expediency "
I bought my Hyundai in the valley. Their service after the sale is terrible. I have always been happy dealing with your dealership. I like our Hyundai and will buy another, most likely from your dealership
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/09/2017 06:00 AM
Andria G. at Oxendale Hyundai responded on 07/09/2017

Thank you very much for your 5 star review! We value you as our customer and hope that when you do decide to purchase a new Hyundai that we would be your first choice. Our sales team is incredible!

Andria Garcia
Service Manager

George W. ReScore Review on 06/30/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Great prices
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 06/28/2017 10:20 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Slow"
Slow
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 06/28/2017 10:20 PM
Andria G. at Oxendale Hyundai responded on 06/29/2017

Thank you very much for speaking with me today concerning your review. I understand you mistakingly sent this review to us but it was meant for a Nissan dealership.

We greatly value you as our customer and look forward to rescoreing this survey. 
Have a great day!

Andria Garcia
Service Manager

Andria G. at Oxendale Hyundai responded on 07/03/2017

Thank you very much for the 5 star review. Im pleased to hear that we were able to provide you with great service. We look forward to seeing you again.

Andria Garcia
Service Manager

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great. "
Friendly atmosphere.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:46 PM
Andria G. at Oxendale Hyundai responded on 06/20/2017

Thank you very much for your 5 star review! I'm very pleased you liked our friendly atmosphere! 

Andria Garcia
Service Manager

DEBORAH D. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they take care of the work, wsh the car and make sure all fluids are filled."
I have always been very satisfied with their service.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 09:27 PM
Andria G. at Oxendale Hyundai responded on 06/17/2017

Thank you very much for your 5 star review! 

Ken S. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly "
Always done in a timely manner
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/15/2017 01:24 PM
Andria G. at Oxendale Hyundai responded on 06/15/2017

Thank you very much for your 5 start review! We greatly value your business.


Andria Garcia
Service Manager

Shannon C. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Quick service and listened to issues
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/09/2017 05:49 AM
Andria G. at Oxendale Hyundai responded on 06/09/2017

Thank you very much for your 5 star review! We look forward to being of service to you in the future.

Andria Garcia
Service Manager

Janice H. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and accomodating
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/03/2017 08:18 PM
Andria G. at Oxendale Hyundai responded on 06/04/2017

Thank you very much for your review. We sincerely appreciate you choosing us for your service needs.

Andria Garcia
Service Manager

Verified Customer on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service :)
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 05:21 PM
Andria G. at Oxendale Hyundai responded on 06/02/2017

Thank you very much for your review! We are very pleased to have you as our customer.

Andria Garcia
Service Manager

Robert P. on 06/02/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service dept is great not the dealership"
Service dept is great not the dealership
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 06/02/2017 04:26 PM
Andria G. at Oxendale Hyundai responded on 06/02/2017

Thank you for your review. We greatly appreciate you as our customer.

Andria Garcia
Service Manager

Hoffmann T. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good friendly service"
I choose your shop over any in Phoenix. Friendliness & good work gives you preferance.,/
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 06/02/2017 09:04 AM
Andria G. at Oxendale Hyundai responded on 06/02/2017

Thank you very much for your survey. We greatly appreciate you choosing our dealership for your service needs.

Andria Garcia
Service Manager

Verified Customer on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Car Owner "
Love Oxendale I'll keep my business with them
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/28/2017 06:04 PM
Andria G. at Oxendale Hyundai responded on 05/28/2017

Thank you very much for your review. We greatly appreciate you as our customer. I will let our entire crew know how happy you are. Thank you!

Andria Garcia
Service Manager

Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great work. "
It took a while for my oil change (about an 1 hour and a half). But they were very apologetic and I was compensated which I greatly appreciate! Love the staff herr
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 09:35 AM
Andria G. at Oxendale Hyundai responded on 05/22/2017

Thank you very much for your review. We greatly value you as our customer and look forward to being of service to you in the future.

Andria Garcia
Service Manager

Dustin W. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Very pleased
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/12/2017 04:18 PM
Andria G. at Oxendale Hyundai responded on 05/12/2017

Thank you very much for your review. I am very happy that you were satisfied with your service and our staff. We strive to provide the best posiible experience for our customers. Have a great weekend!

Andria Garcia
Service Manager

Verified Customer on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
They are honest, reliable, and my car was ready when they said it would be.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/10/2017 05:45 AM
Andria G. at Oxendale Hyundai responded on 05/10/2017

Thank you very much for your review. We are pleased that you choose us to service your vehicle.

Andria Garcia
Service Manager
Oxendale Hyundai

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