Alexander Hyundai of Oxnard


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

624 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.4482724/5Overall Rating 4.4482724/5Overall Rating 4.4482724/5Overall Rating 4.4482724/5rating 4.4482724
Original
Overall Rating 2.13793/5Overall Rating 2.13793/5rating 2.13793rating 2.13793rating 2.13793
92% Would Recommend
100% Business Response
Latest Review about 21 hours ago
Stephen M. on 08/22/2017
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"AJ is the Best!!!"
Thank You! See you in 5K
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/22/2017 04:15 PM
Verified Customer on 08/22/2017
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"Service Experience"
Convenient, reliable, friendly service
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 10:58 AM
Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Materials are overpriced"
The Staff members are all courteous & helpful, however; the prices of material to fix my car are out of line. After doing research at other Hyundai Dealers, Alexander Hyundai of Oxnard's prices are the highest.
That discourages me from going back.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 05:25 PM
Verified Customer on 08/21/2017
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"Great service "
Very fast and great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 03:53 AM
Susan P. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The staff was very helpful with getting the app. and doing the service to the car."
4 star service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 03:26 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/18/2017

Thank you for the rating.

Jesus Delgado
Service Manager
805-751-4680
Patricia D. on 08/17/2017
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"great staff"
took my vehicle for service the day after camping. The car was very dirty when I took it in. Nice surprise at pickup time. They had cleaned it inside and out. Thank you!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:46 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/18/2017

Thank you for the great review.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I bought my car at a Hyundai dealership in Los Angeles. They were not honest about the work that needed to be done. Alexander fixed the problems quickly and effectively. The service staff was very friendly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 03:38 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/18/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Ricardo V. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice staff"
I forget the name of the man who was my service rep but he was friendly, gave me multiple updates and it all was done in one day.
Vehicle: 2005 Hyundai Accent
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:35 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/18/2017

Thank you for the great update.

Jesus Delgado
Service Manager
805-751-4680
Min W. ReScore Review on 08/19/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"No accountability"
I guess I don't get thanked for an honest review. Still no follow through.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 12:23 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"No accountability"
Everyone great and fantastic when until they make a mistake. Denials and brush off. Been bringing all service needs to this dealer only, to be treated like I didn't matter and to deny that they screwed up. Weeks of patience finally gone.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 12:23 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/18/2017

.

Jesus Delgado
Service Manager
805-751-4680
Laurie H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff "
Friendly, fast service. Excellent work
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:51 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/16/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Janice G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with no pressure for unwanted or unneeded services."
Great job all around
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 10:16 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/15/2017

Thank you for the great review.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service but for things like oil change I feel 2 + hours ( with appointment) is too long"
W.M
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/13/2017 10:50 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/14/2017

Thank you for the great rating. Apoogize for the log wait for the service. We will have a quicker turn around for the next service.

Jesus Delgado
Service Manager
805-751-4680
Doire S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service and great employees. "
Excellent service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:14 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/15/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Raymundo L. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"not as highly rated as before due to most recent problems I've encountered... such as my "low tire pressure indication" gagle .. and this last visit"
yes
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 11:16 AM
Dan B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and Timely Service "
Service advisers are courteous and keep you posted on the service status. Service was performed in a timely manner.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 10:33 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 08/14/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Margerita R. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"sonata service"
quick, complete service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 02:00 PM
Jesus D. at Alexander Hyundai of Oxnard responded on 08/08/2017

Thank you for the great rating.

Larry C. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Work!!"
Many THANKS to JJ & Art for taking good care of the Wife & I, !!!!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:02 PM
Jesus D. at Alexander Hyundai of Oxnard responded on 08/08/2017

Thank you for the great rating.

Laurie M. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Efficiency"
I reviewed in comments
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/07/2017 09:54 AM
Jesus D. at Alexander Hyundai of Oxnard responded on 08/08/2017

Thank you for the great rating.

Salvador M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Excellent service. Carlos Mendoza did great job and all the staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/07/2017 09:53 AM
Jesus D. at Alexander Hyundai of Oxnard responded on 08/08/2017

Thank you for the great review.

Behzad S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
This is my first hyundai sonata
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 10:33 AM
Jesus D. at Alexander Hyundai of Oxnard responded on 08/04/2017

Thank you for the great review

Displaying Review 1 - 20 of 624 in total