Alexander Hyundai of Oxnard


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

552 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.5384619/5Overall Rating 4.5384619/5Overall Rating 4.5384619/5Overall Rating 4.5384619/5rating 4.5384619
Original
Overall Rating 2.26923/5Overall Rating 2.26923/5rating 2.26923rating 2.26923rating 2.26923
92% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Dan B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"60,000 mile service "
Friendly no hassle service. Everything was done as requested.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 01:54 PM
Verified Customer on 06/23/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
average oil change
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:32 PM
Domingo D. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service called us giving full detail service we need done"
Excellent when answering questions and concerns
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/22/2017 08:05 PM
Michael F. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Keep it up!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 07:57 PM
LORRAINE S. on 06/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Customer Service"
This is the second new car we've purchased here because we are very happy with the service, dealership is local, and we've always gotten a very fair deal. Plus, just love the Santa Fe!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/22/2017 09:17 AM
Marcia S. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service agents and good service."
Service agents are very nice and car is always returned nice and clean in a timely manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/22/2017 08:37 AM
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest!"
They did everything we asked for and never tried to convince us to have uneeded work done. They also gave us a free car wash inside and out! Wonderful!
Vehicle: 2006 HYUNDAI ACCENT
Category: Service
Service Date: 06/13/2017
Service Type:
Review Created: 06/20/2017 12:46 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/20/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Barbara B. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quality service with personal, caring attention"
definitely recommend
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:35 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/20/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
MARCO M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I went in for regular oil change and tire rotation, plus a noisy window. Even though we couldn't fix the noise in this visit due to my time constraint every thing else was perfect.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 10:48 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/20/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Martha P. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MARISOL !! she has now made the difference!! GREAT PEOPLE SKILLS !!"
She made you feel like family and it was genuine!!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 09:55 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/20/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
DAVID S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"After Sales Service"
Top notch service!
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/19/2017 07:51 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/19/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Collen W. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Everything was good as usual. Everyone nice and helpful.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/18/2017 05:57 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/19/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change"
Efficient and kind.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 10:23 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/16/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Judy S. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thanks for timely service, professional staff member and clean waiting area.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 09:55 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/16/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Luis F. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is awesome"
Customer service is awesome
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 09:55 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/12/2017

Thank you for the great review.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer ReScore Review on 06/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Work!!"
This is a retract of a bad review that I gave Alexander Hyundai a few days ago!! The left front axle that they repaired, failed before I got home, was repaired with great satisfaction!! When that axle (after market) failed, it also did damage to the Transmission, which Alexander also repaired! All this was accomplished in a matter of a few days, at no charge to me!! BRAVO- Thank every one at Alexander Hyundai, especially J.J. Delgado and Art Lumus, they both were a great help getting this problem resolved--THANK YOU!!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/11/2017 01:02 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"owner"
waiting for repair!!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/11/2017 01:02 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/13/2017

Thank you for taking the time to go over the necessary repair. I will contact you once the work is complete.

Jesus Delgado
Service Manager
805-751-4680
Fabiola R. on 06/06/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"they took so long to complete a job over 3 months is to much."
special is they no what is the problem because is a reecal.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/06/2017 10:10 AM
Jesus D. at Alexander Hyundai of Oxnard responded on 06/07/2017

.

Elizabeth O. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always great service!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/06/2017 06:35 AM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/06/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Verified Customer on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
Great timely service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/02/2017 08:26 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/05/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
Raymundo L. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"usual ratings in the past have been Excellent.. I'm sure that Excellence rating will continue.."
After more than 4 visits to get problem resolved.. looks like a traveling trouble shooter was called to resolve the problem..
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/02/2017 02:19 PM
JJ D., service manager at Alexander Hyundai of Oxnard responded on 06/05/2017

Thank you for the great rating.

Jesus Delgado
Service Manager
805-751-4680
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