Pacific Auto Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

276 Reviews

99% Would Recommend
Latest Review 3 days ago
Cuong T. on 08/21/2017
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Cuong said the customer service was great. They were prompt and gave him a discount. He will definitely take his vehicle back.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT R. on 08/20/2017
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"Trustworthy, excellent service"
Always seems to take a few tries to find a reliable, trustworthy service for your car. The folks here are very helpful, don't push lots of unnecessary items - just tell you what you need to keep your car running well. Prices are competitive and appointments are easy.
Vehicle: Scion tC
Service Date: 08/19/2017
Review Created: 08/20/2017 01:45 PM
LYN L. on 08/19/2017
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"Always there for you"
I appreciate their knowledge and their emphasis on preventive maintenance. I had a problem with my fan not working. I could not replicate the problem when I brought my car in, however I know that it would probably happen again. Pacific Auto Service checked the car, and identified the likely problem. I have a 12 year old car, and would rather try to solve a problem before it got worse. Their analysis made perfect sense and they were able to fix the problem is short time. The fan system works great now.
Vehicle: Chevrolet Impala
Service Date: 08/17/2017
Review Created: 08/19/2017 09:55 PM
Amy M. on 08/18/2017
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Amy said the customer service was good and the employees did great. Her vehicle was towed to this business and checked out by them. They determined it was a Hybrid issue so they could not fix it. She had it towed to a different business.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
TATIANA L. on 08/14/2017
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"CV axle change"
Pacific Auto Service did a great job. They ordered the part but they realize the day of my appointment that it was not the right part for my car. But they manage to get the correct part and change it the very same day. I totally recommend them, they are very professional.
Vehicle: Nissan Sentra
Service Date: 08/09/2017
Review Created: 08/14/2017 10:53 AM
CRAIG H. on 08/12/2017
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"My new auto service shop"
Excellent service and reasonable price, and no pressure to do more.
Vehicle: Pontiac Vibe
Service Date: 08/12/2017
Review Created: 08/12/2017 08:48 PM
WOODY H. on 08/11/2017
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"Clean, nice people, good prices "
I had an alignment done. Everyone was nice and the price was good. If I lived in SD area, these would be my new mechanic.
Vehicle: Nissan Pathfinder
Service Date: 08/10/2017
Review Created: 08/11/2017 08:38 AM
KYLE W. on 08/07/2017
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"Honesty and Competence"
Will worked on my Tiburon and provided honest feedback and recommendation despite it resulting in less work done on the car. I really appreciate the service and will recommend PAS to any friends and family.
Vehicle: Hyundai Tiburon
Service Date: 08/03/2017
Review Created: 08/07/2017 09:07 AM
ASLAM M. on 08/04/2017
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"Best Auto Shop in the area"
Pacific Auto Service provides top notch service at reasonable rates and honest and reliable. Very thorough, knowledgeable team. The place is so clean and I love their waiting room makes you very comfortable. I had serviced my cars 3 times so far and I will definitely return to this business. Thank you Olivier and your team.
Vehicle: Nissan Murano
Service Date: 07/31/2017
Review Created: 08/04/2017 12:06 AM
MICHAEL S. on 07/31/2017
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"A+"
Best ever
Vehicle: Ford Cutaway
Service Date: 07/31/2017
Review Created: 07/31/2017 10:35 PM
ZACHARY L. on 07/31/2017
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"Excellent Service"
Pacific Auto Service is extremely thorough, and it shows through the amount of detail and care that goes in the service.
Vehicle: Toyota Camry
Service Date: 07/31/2017
Review Created: 07/31/2017 08:33 PM
Tom K. on 07/31/2017
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Tom said they did a good job on his vehicle and they communicated with him very well.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/29/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Steve F. on 07/31/2017
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Spoke with Joanne. She said the staff did a wonderful job. They are always so nice, professional, informative, friendly, and knowledgeable. The facility is always clean.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/14/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
John W. on 07/30/2017
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John said this business does good work.
Vehicle: Ford Escape
Category: Service
Service Date: 07/20/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Alberto M. on 07/28/2017
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Alberto said he was satisfied with the service provided.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES W. on 07/27/2017
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"Camray vehicle repair"
Top Tier services are provided by Pacific Auto Service at reasonable rates. Thank you Team Pacific Auto Care.
Vehicle: Toyota Camry
Service Date: 07/27/2017
Review Created: 07/27/2017 09:21 PM
KAREN H. on 07/26/2017
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"Comfortable, friendly and professional"
I have been a client of Pacific Auto for years, and would not take my car(s) to any other place. Trust, professionalism, honest, and exceptional service are just a few of the qualities that describe Pacific Auto Service. I could not be more thrilled to have found the best mechanics in San Diego!
Vehicle: Hyundai Tucson
Service Date: 07/24/2017
Review Created: 07/26/2017 09:49 AM
Kevin J. on 07/26/2017
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Kevin said the business is consistent and they provide good service.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/08/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Laarni A. on 07/18/2017
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Laarni said she received the best customer service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
GEORGE R. on 07/12/2017
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"clean and professional"
prompt and accurate
Vehicle: Ford Edge
Service Date: 07/10/2017
Review Created: 07/12/2017 10:51 AM
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