100% Would Recommend
Latest Review 2 days ago
KYLE S. on 07/25/2017
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"Honest Mechanics"
Honest mechanics are hard to find. These guys are highly skilled and honest. Very refreshing to find!
Vehicle: Chevrolet Tahoe
Service Date: 07/25/2017
Review Created: 07/25/2017 11:50 PM
Jim R. at Pacific Automotive responded on 07/26/2017

Thank you Kyle. Could you come by before your road trip so we could do a final inspection.
Thanks Ron.

John D. on 07/17/2017
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John said this business did got what he needed done in a timely manner. They got his vehicle back to him by when he needed it and the final cost was what they had originally quoted him.
Vehicle: Mercedes-Benz S320
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 07/24/2017

Thank you John

DAN C. on 07/06/2017
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"Great customer service"
Great customer service from the whole team.
Vehicle: Hyundai Santa Fe Sport
Service Date: 07/05/2017
Review Created: 07/06/2017 04:14 PM
Richard S. on 06/30/2017
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Richard said the business did everything they said.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 06/29/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 07/06/2017

Thank you Richard. Let me know if you need any help in the future. Thanks Ron.

Patti B. on 06/30/2017
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Patti said this business was super accommodating and they kept here up to date with everything. They provided extra care and attention, which she appreciates.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/15/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 07/06/2017

Thank you Patti. Remember next oil change isĀ on the house. Thanks Ron.

Aaron C. on 06/30/2017
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Aaron said the people there are really great and treated him nicely.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/01/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 07/06/2017

Thank you Aaron.

Randy D. on 06/29/2017
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Randy said Ron was very helpful. He was very honest and easy to deal with.
Vehicle: Jeep Patriot
Category: Service
Service Date: 06/28/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 06/30/2017

Thank you Randy. We aappreciate your business.
Ron

Nick T. on 06/28/2017
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Nick said this business had good communication, and good customer service. He was treated fairly.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 06/29/2017

Thank you Nick, we appreciate your business and understanding.
Thanks Ron

Arthur D. on 06/28/2017
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Arthur said he wouldn't be a customer of this business for almost 17 years if they did not do good work.
Vehicle: Honda Civic
Category: Service
Service Date: 06/16/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 06/29/2017

Thank you Ray. Its been a pleasure knowing you and doing business with you over the years.
Thanks Ron.

XIAOLEI W. on 06/13/2017
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"Very personalized and proper service"
I haven't been going to Pacific Automotive for long, but I've been very impressed with the upfront communication, recommendation, and service of my car. I won't have to go anywhere else now.
Vehicle: Scion tC
Service Date: 06/12/2017
Review Created: 06/13/2017 12:52 PM
Jim R. at Pacific Automotive responded on 06/13/2017

Thanks for the kind review. We appreciate your business.
Ron

Pat C. on 05/31/2017
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Pat said this business is great and they do a good job. They pay attention to detail and he is pleased.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/26/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 06/01/2017

Thank you Pat.
Ron

Morgan C. on 05/23/2017
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Morgan said the employees were really personable and they got the service done really quickly. She trusts them and would definitely recommend them.
Vehicle: BMW 325i
Category: Service
Service Date: 05/10/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/24/2017

Thank you Morgan. Keep me posted on the car. Thanks Ron

Bill O. on 05/23/2017
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Bill said this business did what they were supposed. It was on time.
Vehicle: Nissan Frontier
Category: Service
Service Date: 05/03/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/24/2017

Thank you Bill. Let me know how the smog test went. Thanks Ron.

Belinda M. on 05/15/2017
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Belinda said they are always efficient and friendly.
Vehicle: Honda Fit
Category: Service
Service Date: 05/10/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/17/2017

Thank you Belinda.

Bill P. on 05/15/2017
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Bill said he had no problems with the business.
Vehicle: Buick LeSabre
Category: Service
Service Date: 05/03/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/17/2017

Thank you Bill. We appreciate your business. Ron

Ricardo J. on 05/15/2017
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Ricardo said the business did not complete the recent service. The engine light came back.
Vehicle: Audi A8
Category: Service
Service Date: 05/08/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/17/2017

Thank you Bill. We appreciate you business. Thanks Ron

Jim R. at Pacific Automotive responded on 05/24/2017

Let me know when you can bring it back for us to check. Thanks Ron.

JARED B. on 05/03/2017
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"Power steering went out"
I looked online to see who might be power steering experts I found that this shop was highly rated when I went in Ron the manager owner was very helpful called me back throughout the day to let me know what was going on with my car and delivered it back to me in a very timely manner. I definitely trust the work that's been done was done right and I would recommend anyone to go there.
Vehicle: Lexus GX 470
Service Date: 05/02/2017
Review Created: 05/03/2017 08:57 AM
Jim R. at Pacific Automotive responded on 05/03/2017

Thank you Jared for the kind words. Let me know if you need any other help. We appreciate your business. Thank you Ron.

Sandra L. on 04/29/2017
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Sandra said she was in and out. The service was quick and good. It was a good experience.
Vehicle: Kia Sportage
Category: Service
Service Date: 04/28/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/01/2017

Thank you Sandra.

Ron

Nick T. on 04/27/2017
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Nick said this business was helpful, up front, and they had good customer service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/25/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/28/2017

Thank you Nick.

Jermaine T. on 04/22/2017
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Jermaine said this business was the quickest to get to with the best quote. He would recommend them for service.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 04/17/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/26/2017

Thank you Jermaine. If you need any service in the future let me know.

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