100% Would Recommend
Latest Review 13 days ago
XIAOLEI W. on 06/13/2017
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"Very personalized and proper service"
I haven't been going to Pacific Automotive for long, but I've been very impressed with the upfront communication, recommendation, and service of my car. I won't have to go anywhere else now.
Vehicle: Scion tC
Service Date: 06/12/2017
Review Created: 06/13/2017 12:52 PM
Jim R. at Pacific Automotive responded on 06/13/2017

Thanks for the kind review. We appreciate your business.
Ron

Pat C. on 05/31/2017
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Pat said this business is great and they do a good job. They pay attention to detail and he is pleased.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/26/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 06/01/2017

Thank you Pat.
Ron

Morgan C. on 05/23/2017
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Morgan said the employees were really personable and they got the service done really quickly. She trusts them and would definitely recommend them.
Vehicle: BMW 325i
Category: Service
Service Date: 05/10/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/24/2017

Thank you Morgan. Keep me posted on the car. Thanks Ron

Bill O. on 05/23/2017
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Bill said this business did what they were supposed. It was on time.
Vehicle: Nissan Frontier
Category: Service
Service Date: 05/03/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/24/2017

Thank you Bill. Let me know how the smog test went. Thanks Ron.

Belinda M. on 05/15/2017
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Belinda said they are always efficient and friendly.
Vehicle: Honda Fit
Category: Service
Service Date: 05/10/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/17/2017

Thank you Belinda.

Bill P. on 05/15/2017
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Bill said he had no problems with the business.
Vehicle: Buick LeSabre
Category: Service
Service Date: 05/03/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/17/2017

Thank you Bill. We appreciate your business. Ron

Ricardo J. on 05/15/2017
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Ricardo said the business did not complete the recent service. The engine light came back.
Vehicle: Audi A8
Category: Service
Service Date: 05/08/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/17/2017

Thank you Bill. We appreciate you business. Thanks Ron

Jim R. at Pacific Automotive responded on 05/24/2017

Let me know when you can bring it back for us to check. Thanks Ron.

JARED B. on 05/03/2017
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"Power steering went out"
I looked online to see who might be power steering experts I found that this shop was highly rated when I went in Ron the manager owner was very helpful called me back throughout the day to let me know what was going on with my car and delivered it back to me in a very timely manner. I definitely trust the work that's been done was done right and I would recommend anyone to go there.
Vehicle: Lexus GX 470
Service Date: 05/02/2017
Review Created: 05/03/2017 08:57 AM
Jim R. at Pacific Automotive responded on 05/03/2017

Thank you Jared for the kind words. Let me know if you need any other help. We appreciate your business. Thank you Ron.

Sandra L. on 04/29/2017
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Sandra said she was in and out. The service was quick and good. It was a good experience.
Vehicle: Kia Sportage
Category: Service
Service Date: 04/28/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 05/01/2017

Thank you Sandra.

Ron

Nick T. on 04/27/2017
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Nick said this business was helpful, up front, and they had good customer service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/25/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/28/2017

Thank you Nick.

Jermaine T. on 04/22/2017
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Jermaine said this business was the quickest to get to with the best quote. He would recommend them for service.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 04/17/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/26/2017

Thank you Jermaine. If you need any service in the future let me know.

Dave G. on 04/22/2017
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Dave said he has been going to this business for so many years. They do it right. They are fair and nice, and things work well.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 04/20/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/26/2017

Thanks Dave. Sorry I missed you last week.

JULIE H. on 04/19/2017
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"Oil & Filter Change"
Made great recommendations, due to the mileage on my car.
Vehicle: Mercury Capri
Service Date: 04/18/2017
Review Created: 04/19/2017 11:31 AM
Jim R. at Pacific Automotive responded on 04/26/2017

Thank you Julie

John S. on 04/19/2017
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John said the service was really good and he enjoyed it.
Vehicle: Audi A6
Category: Service
Service Date: 04/14/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/26/2017

Thank you John.

Orion R. on 04/15/2017
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Orion said this business was good and he had a quick diagnosis.
Vehicle: Audi Q7
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/26/2017

Thank you Orion for the business.

TED S. on 04/04/2017
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"OVERALL EVALUATION"
Friendly efficient service and has been same every time. Never had a 'redo' and they have been servicing my cars for at least 25 years.
Vehicle: Mercedes-Benz E350
Service Date: 04/04/2017
Review Created: 04/04/2017 09:17 PM
Jim R. at Pacific Automotive responded on 04/05/2017

Thanks Ted for the kind words. Ron.

Pat C. on 03/31/2017
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Pat said they did a good job.
Vehicle: Scion xD
Category: Service
Service Date: 03/21/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 04/03/2017

Thank you Pat. We appreciate your business.

Emily J. on 03/27/2017
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Emily said this business is professional and they did a good job.
Vehicle: Infiniti FX35
Category: Service
Service Date: 03/15/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 03/28/2017

Thank you Emily. We appreciate your business. When the time comes for the power window repair, let me know I will give a good deal.

Bill W. on 03/25/2017
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Bill said there weren't any problems with the service he had done at this business. The staff was friendly and they got everything fixed. He doesn't have any complaints and he would recommend them for service.
Vehicle: BMW 328i
Category: Service
Service Date: 03/22/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul D. on 03/24/2017
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Paul said the vehicle is running fine.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 03/23/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Jim R. at Pacific Automotive responded on 03/27/2017

I was gonna give you a follow up call this week. Keep me posted. Thank you for the business.

Displaying Review 1 - 20 of 149 in total