ReScore Reviews™ (14)

ReScore
Overall Rating 3.7142857/5Overall Rating 3.7142857/5Overall Rating 3.7142857/5rating 3.7142857rating 3.7142857
Original
Overall Rating 2.1428579/5Overall Rating 2.1428579/5rating 2.1428579rating 2.1428579rating 2.1428579
93% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 06/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Other than the 3 plus hours I waited for my car to be fixed I was very pleased with the help I received.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 07:04 PM
Dan H., service manager at Pacifico Hyundai responded on 06/23/2017

Thank you for choosing Pacifico Hyundai for your service needs, we apprecaite your business and we look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Joseph L. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
very good service and pleasant people who work there.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 07:02 AM
Dan H., service manager at Pacifico Hyundai responded on 06/22/2017

Thank you for choosing Pacifico Hyundai for your service needs, we apprecaite your business and we look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Kelli C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Atmosphere"
I went to Pacifico Hyundai on Monday to have my car's state inspection renewed. As expected the staff was courteous, the waiting room was comfortable, and my car was finished in the estimated amount of time I was told. This is my 4th year with Pacifico, they have been great to work with so I will return.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:01 PM
Dan H., service manager at Pacifico Hyundai responded on 06/21/2017

Thank you for choosing Pacifico Hyundai for your service needs, we apprecaite your business and we look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Mary H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick friendly service"
I have been using this dealership service since 2004. I highly recommend their services. They are friendly, honest and reliable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:51 AM
Dan H., service manager at Pacifico Hyundai responded on 06/20/2017

Thank you for choosing Pacifico Hyundai for your service needs, we apprecaite your business and we look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Kathleen F. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"well, the service is great and so arethe amenities. Personnel is pleasant and professional."
the service really is great.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/17/2017 08:11 AM
Dan H., service manager at Pacifico Hyundai responded on 06/17/2017

Thank you for choosing Pacifico Hyundai for your service needs, we appreciate your business and look forward to your return

Danny Hammel
HyundaiService Manager
215-365-0300





Rochelle N. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Everyone is so friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 11:16 AM
Dan H., service manager at Pacifico Hyundai responded on 06/16/2017

Thank you for choosing Pacifico Hyundai for your service needs, we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Edward G. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A class act"
I can't imagine going anywhere else for service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 12:37 PM
Dan H., service manager at Pacifico Hyundai responded on 06/14/2017

Thank you for choosing Pacifico Hyundai for your service needs, we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Timothy G. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT "
I travel from northwest phila to have Pacifico service the car. Of course, there are closer shops but none with the experience and knowledge.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/10/2017
Service Type: Repair
Review Created: 06/13/2017 01:55 PM
Dan H., service manager at Pacifico Hyundai responded on 06/14/2017

Thank you for chosing Pacifico Hyundai for your service needs, we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Bill G. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Commendable"
See my comments.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/12/2017 08:38 PM
Dan H., service manager at Pacifico Hyundai responded on 06/13/2017

Thank you for chosing Pacifico Hyundai for your service needs, we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Mark M. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place to do business!"
Good job on my relatively new (3K miles) car. Scheduling service was easy. Service was prompt and things went without a hitch.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 11:15 AM
Dan H., service manager at Pacifico Hyundai responded on 06/13/2017

Thank you for chosing Pacifico Hyundai for all your service needs, we appreciate your business and look forward to your return!

Danny Hammel
HyundaiService Manager
215-365-0300





Thomas K. on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my dealership"
close to home
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/03/2017
Service Type: Maintenance
Review Created: 06/11/2017 04:13 PM
Dan H., service manager at Pacifico Hyundai responded on 06/12/2017

Thank you for chosing Pacifico Hyundai we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GReat"
Top notch
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/09/2017 11:32 AM
Dan H., service manager at Pacifico Hyundai responded on 06/10/2017

Thank you for chosing Pacifico Hyundai we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Dan H., service manager at Pacifico Hyundai responded on 06/10/2017

Thank you for chosing Pacifico Hyundai we appreciate your business and look forward to your return.

Danny Hammel
HyundaiService Manager
215-365-0300





Stanley A. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"he people are wonderful and very helpful."
They take care of everything you sk them for.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/07/2017 01:23 PM
Dan H., service manager at Pacifico Hyundai responded on 06/07/2017

THANK YOU FOR CHOISING PACIFICO HYUNDAI FOR YOUR SERVICE NEEDS, WE LOOK FORWARD TO SEEING YOU FOR YOUR NEXT SCHEDULED SERVICE!

 

Danny Hammel
HyundaiService Manager
215-365-0300





Deena S. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and responsive"
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/07/2017 10:25 AM
Dan H., service manager at Pacifico Hyundai responded on 06/07/2017

THANK YOU FOR CHOSING PACIFICO HYUNDAI, WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU FOR YOUR NEXT SCHEDULED SERVICE

Danny Hammel
HyundaiService Manager
215-365-0300





Dan H., service manager at Pacifico Hyundai responded on 06/08/2017

Thank you for chosing Pacifico Hyundai we appreciate your business and look forward to your return.
 

Danny Hammel
HyundaiService Manager
215-365-0300





Verified Customer on 06/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/A"
N/A
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/07/2017 04:35 AM
Dan H., service manager at Pacifico Hyundai responded on 06/07/2017

Thank you for chosing Pacifico Hyundai for your service needs, we look forward to seeing you for your next scheduled service.

Danny Hammel
HyundaiService Manager
215-365-0300





Michael R. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accurate and reliable "
They're just always accurate with the service timing
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 06/06/2017 04:23 PM
Dan H., service manager at Pacifico Hyundai responded on 06/07/2017

Thank you for chosing Pacifico Hyundai for your service needs, we look forward to seeing you for your next scheduled service.

Danny Hammel
HyundaiService Manager
215-365-0300





Jacqueline K. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable staff"
Worth the drive for the great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/05/2017 07:41 PM
Dan H., service manager at Pacifico Hyundai responded on 06/06/2017

THANK YOU FOR CHOSING PACIFICO HYUNDAI FOR YOUR SERVICE NEEDS, WE LOOK FORWARD TO SEEING YOU FOR YOUR NEXT SCHEDULED SERVICE!

Danny Hammel
HyundaiService Manager
215-365-0300





Dan H., service manager at Pacifico Hyundai responded on 06/06/2017

THANK YOU FOR CHSOING PACIFICO HYUNDAI FOR YOUR SERVICE NEEDS, WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT SCHEDULED SERVICE

Danny Hammel
HyundaiService Manager
215-365-0300





BRUCE G. on 06/05/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Waiting was a mistake."
Oil change and an inspection on a car with less than 7500 miles. Was told no problem. After 3+ hours the car is ready. When asked why was told 2 guys did not come to work. Lame excuse
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/05/2017 12:41 PM
Dan H., service manager at Pacifico Hyundai responded on 06/06/2017

I WOULD LIKE TO APOLOGIZE FOR THE INCONVIENCE, WE ARE ADDING STAFF TO AVOID THESE SITUATIONS. YOU SHOULD HAVE BEEN INFORMED ABOUT THE WAIT TIME DURING THE WRITE UP PROCESS.

Danny Hammel
HyundaiService Manager
215-365-0300





Arthur O. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The complimentary car was after the service..."
As I was getting into my car after the service appointment, Reggie Jefferson, the salesman who sold the vehicle, came out to say hello, and ask
how everything was going. Didn't need to do it, but he did. That's class!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/03/2017 11:29 AM
Dan H., service manager at Pacifico Hyundai responded on 06/06/2017

THANK YOU FOR CHOSING PACIFICO HYUNDAI FOR YOUR SERVICE NEEDS, WE LOOK FORWARD TO SEEING YOU FOR YOUR NEXT SCHEDULED VISIT

Danny Hammel
HyundaiService Manager
215-365-0300





George M. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service department people are the best I have ever dealt with.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 05/27/2017
Service Type: Maintenance
Review Created: 06/03/2017 04:53 AM
Dan H., service manager at Pacifico Hyundai responded on 06/06/2017

THANK YOU FOR CHOSING PACIFICO HYUNDAI FOR YOUR SERVICE NEEDS, WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT SCHEDULED SERVICE

Danny Hammel
HyundaiService Manager
215-365-0300





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