ReScore Reviews™ (14)

ReScore
Overall Rating 3.7142857/5Overall Rating 3.7142857/5Overall Rating 3.7142857/5rating 3.7142857rating 3.7142857
Original
Overall Rating 2.1428579/5Overall Rating 2.1428579/5rating 2.1428579rating 2.1428579rating 2.1428579
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Winola C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
The staff is polite, courteous and professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 08:08 PM
Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people,the service "
AAA.,
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/21/2017 07:35 PM
Rochelle N. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They respect your time!"
I truly enjoy the service advisors and the warm pretzels.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 05:09 PM
Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic experience!"
I had to take in my car for a minor fix, and they were friendly, speedy and incredibly helpful. A++ service, thank you Pacifico Hyundai!!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/18/2017 01:22 PM
Idella B. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I appreciate the kindness and the concern I recieved while I was waiting"
I hop that they continue to do a great job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/17/2017 11:11 AM
Kathleen R. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Myself"
Everything!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/14/2017 10:18 AM
Frank T. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wow"
Excellent service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/04/2017
Service Type: Maintenance
Review Created: 04/13/2017 04:47 AM
Robert M. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I had recall work"
Timely and hopefully done well
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/07/2017
Service Type: Repair
Review Created: 04/11/2017 07:43 PM
Carol H. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, positive people."
I did not purchase my Hundai Sonata from this dealership,but would definitely buy my next one here.I appreciate the efficient helpful people and the excellent work on my vehicle.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/07/2017
Service Type: Repair
Review Created: 04/11/2017 11:53 AM
Verified Customer on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Inspectioon"
Everything was completed as requested
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/11/2017 11:44 AM
Thomas C. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Thoroughly satisfied with my 6 month maintenance.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/10/2017 04:17 PM
Verified Customer on 04/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The timely and courteous care"
I was able to drop my car off and received it back in a timely fashion. I was not worried that the job would be done incorrectly. The price was less than I had expected.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 03/30/2017
Service Type: Repair
Review Created: 04/06/2017 07:34 PM
Glen K., Service Director at Pacifico Hyundai responded on 04/07/2017

Hello,

Thank you for taking the time to complete our survey.

While a 4 star score is not bad, we strive for 5 star ratings. What would we have had to do better or different to have earned a 5 star score from you. All information is used constructively in a manor to help improve our processes.

We greatly appreciate your feedback and opinion.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com
Vincent C. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
Please Thank Glenn and Steve for helping me during my visit.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/01/2017
Service Type: Maintenance
Review Created: 04/05/2017 06:49 PM
Glen K., Service Director at Pacifico Hyundai responded on 04/06/2017

Hello Mr. Cannon,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com
Elvira P. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Sservice"
all repairs were totally explained prior to service being done.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/04/2017 02:36 PM
Glen K., Service Director at Pacifico Hyundai responded on 04/05/2017

Hello Elvira,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com 
Betty G. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service Review"
Thoroughness
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/03/2017 05:13 PM
Glen K., Service Director at Pacifico Hyundai responded on 04/04/2017

Hello Ms. Groce,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com 
 
Louis M. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service"
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/30/2017
Service Type: Maintenance
Review Created: 04/03/2017 10:25 AM
Glen K., Service Director at Pacifico Hyundai responded on 04/03/2017

Hello Louis,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com Add a response 
 
Khadidra G. on 04/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Staff "
Everyone was informative and fast
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 04/02/2017 08:53 PM
Glen K., Service Director at Pacifico Hyundai responded on 04/03/2017

Hello Khadidra,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com
Timothy G. on 04/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance "
Dropped off and picked up. No problems. Exceptional service.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 03/28/2017
Service Type: Maintenance
Review Created: 04/02/2017 06:25 PM
Glen K., Service Director at Pacifico Hyundai responded on 04/03/2017

Hello Mr. Gildea,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com
Toya R. on 03/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great"
Service was great, in and out. Car passed inspection
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/29/2017
Service Type: Maintenance
Review Created: 03/31/2017 01:38 PM
Glen K., Service Director at Pacifico Hyundai responded on 03/31/2017

Hello Toya,

Thank you for taking the time to complete our survey.

While a 4 star score is not bad, we strive for 5 star ratings. What would we have had to do better or different to have earned a 5 star score from you. All information is used constructively in a manor to help improve our processes.

We greatly appreciate your feedback and opinion.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com
Verified Customer on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your people are great. They take really good care of us. Thanks"
The people at Hyundai are great
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 03/31/2017 11:18 AM
Glen K., Service Director at Pacifico Hyundai responded on 03/31/2017

Hello,

Thank you for taking the time to complete our survey. While a 5 star score is great to see, we find your feedback and opinion most important to us.

If you ever find yourself in a situation that needs my attention or if you need my assistance, please reach out  to me directly at one of the point of contacts listed below.

Thank you,

Glenn Kemery
Service Director
Pacifico Auto Group
215-365-0300 ex 324
gkemery@pacificocars.com
Displaying Review 1 - 20 of 598 in total