Palmer Automotive and Electric


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

299 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 1 day ago
CLIFFORD S. on 09/24/2017
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"Fantastic Service"
Once again I have received fantastic service from the folks at Palmer Automotive. Friendly, honest and excellent workmanship.
Vehicle: Chevrolet Pickup
Service Date: 09/22/2017
Review Created: 09/24/2017 06:33 PM
Mark R. on 09/22/2017
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Mark said the business did what they said they were going to do.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
CARY R. on 09/21/2017
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"Called to thank them for excellent service"
Excellent shop. No surprises.
Vehicle: Acura TL
Service Date: 09/19/2017
Review Created: 09/21/2017 09:59 AM
Brett J. on 09/19/2017
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Brett said he went to have his air conditioning fixed and it works now, but not as well as he feels it should. When he was leaving the business his belt was squeaking and he had to take it back immediately. He said he felt they should have noticed before releasing his vehicle.
Vehicle: GMC
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Dan A. on 09/19/2017
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Dan said the business does excellent work and he has had no problem with them. Vern, the supervisor, has helped him out a lot. Neil has also helped him in the past. They are doing their job.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
DAVID S. on 09/16/2017
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"Honest, Experienced, Competitively priced."
Palmer Automotive has always treated me fairly and people I have recommended say the same.
Vehicle: Honda CR-V
Service Date: 09/14/2017
Review Created: 09/16/2017 06:12 AM
KATHY W. on 09/13/2017
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"Expert knowledge and do not try to perform repairs that aren't necessary."
I would recommend Palmer Automotive to friends and family.
Vehicle: Subaru Forester
Service Date: 09/11/2017
Review Created: 09/13/2017 10:37 AM
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank You for the rating and feddback we greatly appreciate it!

CHATTY C. on 09/02/2017
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"A wonderful place!"
I would never take my car anywhere else to be serviced!!
Vehicle: Lexus GX 470
Service Date: 08/31/2017
Review Created: 09/02/2017 07:24 AM
CARY R. on 08/30/2017
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"Excellent "
Treated well with professionalism.
Vehicle: Lexus SC 430
Service Date: 08/29/2017
Review Created: 08/30/2017 09:41 PM
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank you Russ for the 5 star rating!!

Shirley H. on 08/29/2017
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Shirley said this business took care of her. They were friendly and nice. It was very easy.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
David P. at Palmer Automotive and Electric responded on 09/13/2017

We value your feedback and business.

John G. on 08/28/2017
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John said he is always pleased with the work and communication. They're always good.
Vehicle: Lexus GX 470
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank you for the feedback!!

JOE F. on 08/26/2017
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"Competent friendly service with reasonable prices."
I took my old pickup there to have a few things done such as electrical work and fix the speedometer. Been going there for several years now. Anyway, with an older vehicle, some parts can be hard to find. In this case, they were. But with the experience and the extensive connections they have for getting parts, they found the proper items fast. It took a couple days and when the truck was ready, everything worked perfectly. Having 2 vehicles, I would not go anyplace else. If something can be fixed in a couple hours or so, they have a nice waiting room where you can make fresh coffee, tea or hot chocolate and clean bathrooms and wi-fi.
Vehicle: Ford Pickup
Service Date: 08/23/2017
Review Created: 08/26/2017 07:13 AM
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank you  Joe we try our best to make our customers happy, we greatly appreciate your business. 

BOB T. on 08/25/2017
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"Five Star Ratting"
Five Star Rating
Vehicle: Honda Odyssey
Service Date: 08/01/2017
Review Created: 08/25/2017 08:22 PM
Noe N. on 08/25/2017
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Noe said this business has great customer service.
Vehicle: Ford Focus
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank You Noe!!

SUSAN G. on 08/23/2017
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"PERSONAL AND EFFICIENT"
I appreciate being able to make an appointment online while out of town. Got a call back and an email confirming my appointment. I really appreciate Vern and Nick recognizing us and calling us by name when we enter the business. Service is very efficient and we get a call as soon as the car is ready.
Vehicle: Lexus ES 330
Service Date: 08/22/2017
Review Created: 08/23/2017 11:59 PM
David P. at Palmer Automotive and Electric responded on 09/13/2017

We care about our customers and want them to have the very best experience with us, we appreciate the business Susan!

Stephanie B. on 08/21/2017
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Stephanie said the service was done fine. The staff is trustworthy.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank you Stephanie for the 5 star rating!!

Peggy V. on 08/17/2017
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Peggy said the staff did what he wanted them to do. He was pleased.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
TIFFANY R. on 08/12/2017
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"#1 Service "
Palmer Automotive & Electric has the #1 mechanics in the valley. They are always honest & efficient. They stand out with exceptional customer service. Highly recommend.
Vehicle: Lincoln MKX
Service Date: 08/10/2017
Review Created: 08/12/2017 09:32 AM
David P. at Palmer Automotive and Electric responded on 09/13/2017

We value your feedback and business!!

Jasmine G. on 08/11/2017
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Jasmine said the service was done quickly and the guy was really nice.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/27/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
David P. at Palmer Automotive and Electric responded on 09/13/2017

Thank You Jasmine for the feedback!

CAROL L. on 08/10/2017
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"Great service "
This is our go to for service and repairs. The price is fair and the service quick.
Vehicle: Chevrolet Cavalier
Service Date: 08/08/2017
Review Created: 08/10/2017 07:43 AM
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