ReScore Reviews™ (2)
95% Would Recommend
Latest Review 8 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
Kevin S. on 07/02/2012
Kevin said when he took delivery of the vehicle it was returned to him in an unacceptable condition. The business installed a part that included two fin antennas but the correct part for the vehicle is suppose to have one. The business and Mercedes Benz USA have been in talks for three weeks and have not resolved the issue of the wrong part. He said the business has not contacted him recently and he is unsure when the issue will be resolved. The vehicle was not ready on time because of a parts delay and on the day of delivery the vehicle was late by three hours due to the business forgetting to put an inspection sticker on the car. He was not satisfied with the way he was treated by the personnel and would not recommend this facility to others for reasons already stated.
Service Date: 05/31/2012
Review Created: 07/02/2012
This review was collected via phone interview by Customer Research Inc.