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Park Place Bodywerks Auto Body and Collision Repair Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,671 Reviews)
-100
Write a Review
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Score Details

5 stars
77%
4 stars
14%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(844) 361-5115
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
6120 Peeler St. Dallas, TX 75235
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Park Place Bodywerks Auto Body and Collision Repair Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,671 Reviews)
Write a Review
Recent Reviews
DR
David R.
TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2011
verified customer Verified Customer
Category: Collision
David said he rated his overall experience with the business a 3 because they told him his vehicle would be ready in about 2 weeks because they were kind of backed up and he understood that. No one from the business returned his phone calls or checked up with him. After 3 weeks he finally called and asked when his vehicle would be ready and the business called him them next day saying his vehicle would be ready by 01:00 pm. His vehicle was ready 10 days to 2 weeks later than promised and he does not know why. His insurance company told him the cost of the loaner vehicle was more than the cost of the repairs. This visit to the business was a train wreck, but it happens and he does not get mad he is just over it. He was not kept adequately informed during the repair process and he does not know why. He was not satisfied with the way he was treated by the personnel and he was not satisfied with the business's communication because of the reasons already stated. He chose this business because he has been there before. This is the eleventh Mercedes Benz he has owned. He always goes to this business and he trusts that they will do a good job. If his vehicle is not going to be ready when expected he does not mind, but the business should have contacted him to let him know what was going on instead of leaving him in the dark.
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