ReScore Reviews™ (2)
95% Would Recommend
Latest Review 6 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
Sandy K. on 04/04/2011
Sandy said the repair was slow and they did not touch up the paint on top of her hood. She is not sure if they put a clear coat on her hood because she can still see the chips on the hood. She has to take her vehicle back so they can do it. She chose not to answer if she was satisfied with the quality of the repair because of the reason already mentioned. They told her the repair was going to take 5 to 10 days. It ended up being 3 weeks. She chose not to elaborate on it.
Service Date: 02/28/2011
Review Created: 04/04/2011
This review was collected via phone interview by Customer Research Inc.
Eric M. at Park Place Bodywerks Auto Body and Collision Repair Center responded on 04/13/2011
We spoke with client about the chips. There were rock chips in the hood that were unrelated to the collision damage and it was a blend panel so there was no color added to the hood but it was clear coated. We did offer to touch those up at the client's convenience. As for the delay, there were two, first was with the insurance that figured all used parts and we had to negotiate with them to get all parts replaced with new which added some delays, we also had a massive snow and ice storm that essentially shut the shop sown for a week during her repairs.