ReScore Reviews™ (2)
96% Would Recommend
Latest Review 3 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
Anne M. on 05/01/2013
Anne said she was unhappy and not pleased with this business. She wasn't promised a time when she would get her vehicle back. They told her she might get it back in 6 weeks, but they had her vehicle for 2 months. The delays were caused due to parts delays. The cost of the repairs ended up being $27,000, twice the cost of their initial estimate. The cost increased because they kept finding little repairs that needed to be done. Anne told the person who was helping her with everything that they should have totaled the vehicle. She mentioned $27,000 was a ridiculous amount of money to pay for damages and she's surprised her insurance paid that amount. She pointed out the cost was awful. They kept her informed via emails, but the emails weren't very informative. Due to the above issue, she wasn't satisfied with this business's communication. Her vehicle drives nice, it looks nice, and it's in good shape. She will not recommend this business because there was nothing wrong with her vehicle's engine. There weren't a lot of body repairs to do to support the cost doubling to $27,000.
Service Date: 04/29/2013
Review Created: 05/01/2013
This review was collected via phone interview by Customer Research Inc.