Park Place Bodywerks Auto Body and Collision Repair Center


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2322 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 3 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
Rafael G. ReScore Review on 06/15/2011
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Category: Collision
Service Date: 04/15/2011
Review Created: 04/19/2011
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Rafael said he rated his overall experience so low and was not satisfied with the quality of the repair because he did not like how the paint work came out. His vehicle is back at the business now because it looked like a bunch of trash was in the paint. He was not kept adequately informed during the repair process he only received one call from the business to tell him his vehicle would take 3 weeks. He was not satisfied with the business's communication and would not recommend this facility to others because of the reasons already stated.
Category: Collision
Service Date: 04/15/2011
Review Created: 04/19/2011
This review was collected via phone interview by Customer Research Inc.
Eric M. at Park Place Bodywerks Auto Body and Collision Repair Center responded on 05/03/2011
We have spoken with Rafael and he has requested a new survey as he was emotional at the time he took this one. He said we have done a good job responding to his requests and that he would like to retract what he said.