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Park Place Bodywerks Auto Body and Collision Repair Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,672 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(844) 361-5115

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
6120 Peeler St. Dallas, TX 75235
Park Place Bodywerks Auto Body and Collision Repair Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,672 Reviews)

DG
Debora G.
TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/22/2011
verified customer Verified Customer
Category: Collision
Debora said her vehicle wasn't ready when promised. She called the business to tell them she would be picking her vehicle up within the next 15 minutes and they said her vehicle was ready but once she got there she had to wait another 40 minutes. She chose the business because she drives a Honda and she wanted it to be serviced by a facility that took care of Honda vehicles. Debora stated the business could enhance her experience by paying attention when a customer calls to let them know they will be in for their vehicle and have it ready when they arrive.
Recommended
This review was collected via phone interview by Customer Research Inc.
Eric M. from Park Place Bodywerks Auto Body and Collision Repair Center responded on 05/03/2011 01:59 PM
Debora was unable to make the first two appointments she made to pick up her vehicle. When she did come in to pick up, her advisor was with another client. The cashier offered to have someone else get her vehicle and she said she'd rather wait for her advisor, so she did. We apologize for any inconvenience caused.
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