ReScore Reviews™ (2)
95% Would Recommend
Latest Review 6 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
George L. on 05/19/2011
George said they could have a quicker response and a more thorough inspection. He was not satisfied with the quality of the repair because they performed an alignment on his vehicle and now his wheels are shaky. It looks like they didn't align his wheels. He chose not to answer if he was satisfied with the person who prepared his estimate. He said he was fair and chose not to elaborate on it. He was not satisfied with the shop's communication because their customer service could be better. They could explain things more thoroughly and they could also extend their warranty. He would like them to have things written down on paper.
Service Date: 05/09/2011
Review Created: 05/19/2011
This review was collected via phone interview by Customer Research Inc.
Eric M. at Park Place Bodywerks Auto Body and Collision Repair Center responded on 05/26/2011
We replaced one suspension part in the rear of the vehicle and performed a 4 wheel alignment and the vehicle was driving as designed when it left our shop. We offer a lifetime warranty on paint and workmanship and parts warranties vary by manufacturer with most being 12 months. We have offered to take a look at the vehicle for the current shake in the wheels.