ReScore Reviews™ (2)
95% Would Recommend
Latest Review 4 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
Russell P. on 10/18/2014
Russell said he was not satisfied with his overall experience because of the time it took to finish the repair. The repair process was scheduled to take 10 days but they had the vehicle 38 days. They told him they were waiting for the insurance company. However, Geico provided him a timeline and they stated there were 17 unnecessary days the business kept the vehicle. As a result of the delay he had to pay an extra $300 in rental fees. He was not satisfied with the way he was treated because had one live conversation with a staff person because they were hard to get in touch with and they did not return his calls. He would not recommend the business because of everything he has already shared. He has purchased 5 Mercedes from the affiliated dealership and has been happy with the service department.
Service Date: 10/08/2014
Review Created: 10/18/2014
This review was collected via phone interview by Customer Research Inc.