Park Place Bodywerks Auto Body and Collision Repair Center


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2322 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 3 days ago
Review for Park Place Bodywerks Auto Body and Collision Repair Center
Je P. on 06/21/2011
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Je said that he was not kept adequately informed during the repair process because they were busy. He understands that they were busy with damaged vehicles due to the hail storm but he called them 6 times without a return phone call. He wasn't very satisfied with the thoroughness of the person that prepared the estimate because they pretty much went off the estimate that was prepared by the insurance instead of doing their own. He wasn't informed of the results of their estimate either. Due to these reasons he was not satisfied with the shop's communication. He is unsure if he would recommend this facility to others. He could be better served if they made a bigger effort to keep in contact with their customers and return calls as promptly as possible.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/21/2011
This review was collected via phone interview by Customer Research Inc.