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Parker Subaru

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(23,002 Reviews)
83
Write a Review

Score Details

5 stars
87%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
37
Total ReScores™
4.5
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model. Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model.

Categories
Subaru Dealer, Used Car Dealer, Auto Repair
Contact
(208) 415-0555
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 7:00 PM
Tue
8:30 AM - 7:00 PM
Wed
8:30 AM - 7:00 PM
Thu
8:30 AM - 7:00 PM
Fri
8:30 AM - 7:00 PM
Sat
8:30 AM - 7:00 PM
Sun
10:00 AM - 5:00 PM
* Pacific Time (US & Canada)
314 W. Clayton Ave Coeur d'Alene, ID 83815
Get Directions

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
5.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model. Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model.

Categories
Subaru Dealer, Used Car Dealer, Auto Repair
Contact
(208) 415-0555
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 7:00 PM
Tue
8:30 AM - 7:00 PM
Wed
8:30 AM - 7:00 PM
Thu
8:30 AM - 7:00 PM
Fri
8:30 AM - 7:00 PM
Sat
8:30 AM - 7:00 PM
Sun
10:00 AM - 5:00 PM
* Pacific Time (US & Canada)
314 W. Clayton Ave Coeur d'Alene, ID 83815
Get Directions

Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
34
Total ReScores™
4.5
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model. Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model.

Categories
Subaru Dealer, Used Car Dealer, Auto Repair
Contact
(208) 415-0555
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 7:00 PM
Tue
8:30 AM - 7:00 PM
Wed
8:30 AM - 7:00 PM
Thu
8:30 AM - 7:00 PM
Fri
8:30 AM - 7:00 PM
Sat
8:30 AM - 7:00 PM
Sun
10:00 AM - 5:00 PM
* Pacific Time (US & Canada)
314 W. Clayton Ave Coeur d'Alene, ID 83815
Get Directions
All Departments' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(23,002 Reviews)
Write a Review
Recent Reviews
NV
gravatar
NORMAN V.
Hayden, ID
SUBARU FORESTER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
verified customer Verified Customer
Category: Service
Stellar customer service!
I have purchased a number of new and used cars and trucks over my 42 years of driving experience. Those purchases were made in three different states. Last year I purchased two new vehicles from Dave Smith. While I was very satisfied with the purchase price at Dave Smith, the buying experience was horrible. The first purchase took 9 HOURS to complete because the salesman was new and the manager dropped the ball. In fact, Dave Smith later sent me a check for $150 for the hassle. I appreciated the check, but would have preferred a smoother transaction. On the second purchase, my wife accompanied me. That purchase took 5 HOURS to complete. And on top of that, the new vehicle had to be delivered to me the next day because the detail shop had missed several shallow scratches in the clear coat. I should have refused the vehicle then, but we were both tired and ready to be DONE! After those two experiences at Dave Smith, I decided to go to Parker Subaru to look for a replacement for my wifes car we had purchased at Dave Smith (a 2014 Jeep Compass, which we both ended up hating!). I met with Matt Robinson, one of the sales consultants. Matt was polite, professional and very attentive. Within three hours I had traded in my wifes Jeep for a 2015 Subaru Forester to my immense satisfaction! I can say without hesitation, it was the smoothest car purchase I have ever made!
Recommended
Elizabeth H. from Parker Subaru responded on 07/27/2015 11:40 AM

Dear Norman,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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