Parkway Hyundai of Wilmington


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1247 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Barbara A. on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Finally got to the root of my car's problem."
After returning several times with the same perceived problem, we got to the root of the issue with the air conditioning unit.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/24/2017 05:36 PM
Catherine P. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Service was very fast. Everyone was extremely friendly and helpful. Definitely will recommend.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/24/2017 04:35 PM
Thais M. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service"
They did an awesome job! Customer service was also great!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 02:56 PM
Kathleen P. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I never feel like just a number. "
Staff are considerate, patient, and very professional. I appreciate the ease of communication with the Service Dept and the fact I am kept informed by text or phone message. The Client Service staff are exceptional and handle difficult situations with ease.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 11:34 AM
Robert S. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service Visit"
Great Job from everyone, not only was my reason for coming resolved in a very timely manner, but a failing part was found and replaced.
Now that is a sign of a Professional Service Department
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/23/2017 09:05 AM
Dennis G. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating."
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 08:20 AM
Don C. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, honest, complete maintenance service"
Maintenance options were discussed, selected, and performed completely. Staff was friendly, Received prompt call when job was done, Nice car wash before car returned.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 02:54 AM
GAIL M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sales staff and service"
Year after year, Parkway gives consistent, mechanical service and excellent customer service.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:34 PM
Clyde I. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
I will keep servicing my car here.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 10:50 AM
Joseph B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service, very helpful service specialists, good waiting area.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 06:08 AM
Cherryl G. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always count on them!"
A true service department!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 05:04 PM
John P. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just the way you like it!"
SErie was provided without delayed appointment, quickly and at the price quoted. Way to go.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 03:05 PM
Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience "
As dealers go, the service experience went well. Took a while to get the appt, so they are busy. Satisfied with the work, but seemed a little pricey.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:14 PM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impressed "
First Cody to this dealership. Clean, professional folks , eager to help. Will return for future service needs.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 10:57 AM
George B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The very friendly staff and the great service."
yes
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:52 AM
Lewis P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people and the sevice"
great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 08:09 PM
Andrea A. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Parkway dealership"
I like the friendly service with a personal touch. They make you feel right at home. Great mechanics and honest repairs. Not a "pushy" dealership, which is what I like and you will too.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:51 PM
Antonia M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xxx"
Great service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:24 PM
John S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, friendly people"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:40 AM
Barbara Gail S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
My car was serviced to my satisfaction while I sat in a very comfortable waiting room. The customer service personnel were very friendly and efficient. My overall experience was impressive.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 05:41 AM
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