Parsippany Automotive


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

100 Reviews

99% Would Recommend
Latest Review 19 days ago
Joseph W. on 07/22/2015
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Spoke with Gloria. She said the business is very good and efficient. The work was done on time and to her satisfaction.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 06/18/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
Kathy J. on 07/15/2015
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"great service"
Convenient. Very good staff. Explains the work needed/being done.
Vehicle: Chevrolet Equinox
Service Date: 06/19/2015
Review Created: 07/15/2015 02:03 PM
David R. on 06/29/2015
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David said this business provides very fast and fair service.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 06/02/2015
Review Created: 06/29/2015
This review was collected via phone interview by Customer Research Inc.
Joseph W. on 06/29/2015
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Joseph said the business was very prompt, very good and he has been using them for a long time. He was very satisfied with them.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 06/02/2015
Review Created: 06/29/2015
This review was collected via phone interview by Customer Research Inc.
Chelsea T. on 06/29/2015
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Chelsea said the business has good communication with their customers. They keep her informed when working on her vehicle. On the occasions when there are several items her vehicle needs to have done, they will sit down with her and go over everything, deciding what she can afford, what needs to be done now and when she can leave the vehicle for a day or so.
Vehicle: Nissan Versa
Category: Service
Service Date: 05/23/2015
Review Created: 06/29/2015
This review was collected via phone interview by Customer Research Inc.
Erik B. on 06/24/2015
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"My vehilce always comes home smiling."
I feel safe and secure in this aging vehicle now that the brakes have been serviced and the other maintenance items I requested were taken care of.
Vehicle: Acura MDX
Service Date: 06/23/2015
Review Created: 06/24/2015 07:53 PM
LINDSAY M. on 06/20/2015
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"Quality and prompt service"
when I drop off my car for service I know it will be done properly, efficiently, and thoroughly.
Vehicle: Toyota Corolla
Service Date: 06/19/2015
Review Created: 06/20/2015 03:09 PM
LINDSAY M. on 06/17/2015
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"Very dependable"
The problem was identified and fixed within one day. The repairs were made with no issues.
Vehicle: Infiniti G35
Service Date: 06/17/2015
Review Created: 06/17/2015 08:22 PM
Steven R. on 05/30/2015
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Spoke with Janet. She said this business always takes care of her vehicle well and the service was great this time around.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/25/2015
Review Created: 05/30/2015
This review was collected via phone interview by Customer Research Inc.
Barbara M. on 05/29/2015
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Barbara said the service was great and the repairs were done in a timely manner.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 05/20/2015
Review Created: 05/29/2015
This review was collected via phone interview by Customer Research Inc.
Phyllis R. on 05/23/2015
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Phyllis said this business is wonderful and she has a good experience every time she goes to their facility.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/07/2015
Review Created: 05/23/2015
This review was collected via phone interview by Customer Research Inc.
Donald G. on 05/18/2015
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Donald said he has been going to this business for 30 years, long before Jim was the owner of it. They get the job done right.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 05/06/2015
Review Created: 05/18/2015
This review was collected via phone interview by Customer Research Inc.
Steve L. on 05/14/2015
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"friendly and honest and fair service"
I had a great experience. They are very upfront and no hidden fees. Very impressive!
Vehicle: Ford Pickup
Service Date: 05/13/2015
Review Created: 05/14/2015 06:27 AM
Lindsay M. on 05/07/2015
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Lindsay said every time he needs something done to his vehicle, this business is responsive and does not hesitate to get the job done properly. He has faith in their services and they are the best business he has ever worked with. He appreciates how they are always there when he needs them and are always ready to get done what is necessary. The management along with the rest of the staff is friendly, cooperative, and easy to interact with. He is very happy every time he visits this facility, even though it means he needs work done on his vehicle.
Vehicle: Infiniti G35
Category: Service
Service Date: 05/06/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.
Leigh A. on 05/01/2015
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"Knowledgable team & great service!"
I had a great experience at Ubaldo's Automotive. They provide terrific service, have a friendly team and are knowledgable. I feel comfortable & trust Ubaldo and his team to take care of my families cars. A good friend of mine referred me and I am so glad they did! I highly recommend.
Vehicle: Infiniti G37
Service Date: 05/01/2015
Review Created: 05/01/2015 08:29 PM
Alistair L. on 04/27/2015
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Alistair said this business provided very good service and they are good at following up.
Vehicle: Honda Fit
Category: Service
Service Date: 04/25/2015
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 04/29/2015

Alistair, thank you so much for taking the time to respond. It was my pleasure meeting you and helping you with your engine replacement.  I'm so glad your vehicle is running well and you are happy. Call if you need us. Thanks again. 

John B. on 04/20/2015
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John said he likes the service. They have a good track record.
Vehicle: Dodge Caliber
Category: Service
Service Date: 04/02/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Chelsea T. on 03/31/2015
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Chelsea said the mechanic went above and beyond. She had a flat tire, so he drove all the way to her and brought her back to the business, but he only charged her for the tire. He was great and really cares about his customers.
Vehicle: Nissan Versa
Category: Service
Service Date: 03/04/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Cody I. on 03/30/2015
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Cody said this business had overall great service, the communication was clear, there were no games being played, everything was done in a timely manner and they took care of him. He would absolutely recommend them to others.
Vehicle: Saturn SL1
Category: Service
Service Date: 02/20/2015
Review Created: 03/30/2015
This review was collected via phone interview by Customer Research Inc.
Melissa B. on 03/28/2015
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Melissa said this business has been excellent. They have been very good about getting things done on time, as well as picking her up and dropping her off.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/21/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 100 in total