Parsippany Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

102 Reviews

99% Would Recommend
Latest Review about 1 month ago
Walter H. on 04/11/2016
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Walter said the experience at this business was good but nothing is perfect.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 04/08/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Donald G. on 03/29/2016
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Spoke with David. He said he has been going to this business for a long time, they're dependable, and trustworthy.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 03/21/2016
Review Created: 03/29/2016
This review was collected via phone interview by Customer Research Inc.
Kathleen L. on 03/29/2016
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Kathleen said they went out of their to do what needed to be done.
Vehicle: Ford Focus
Category: Service
Service Date: 03/17/2016
Review Created: 03/29/2016
This review was collected via phone interview by Customer Research Inc.
Rich F. on 03/24/2016
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Spoke with Donna. She said the business is very responsive. They are able to take there vehicle in for service quickly and the price is reasonable.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/20/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 03/25/2016

Rich,thank you so much for the continued loyalty and trust for all these years. It was my pleasure to work on your "toy" last week. What a beautiful  automobile,  it looked amazing on my lift!

Peter K. on 03/24/2016
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Spoke with Irene. She said the business is friendly, honest and good to work with. That is why she takes all her vehicles there.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/05/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Janet D. on 03/23/2016
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Janet said the office staff wasn't very professional.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/20/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Nancy K. on 03/19/2016
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"Nissan"
I love that I can call an run over to get my car serviced. What I don't love is paying $151.00 an not knowing exactly what was done to my car. I asked, I was told to look in the owners manual to see what had been done to my car.
Vehicle: Nissan Rogue
Service Date: 03/18/2016
Review Created: 03/19/2016 06:26 AM
UBALDO C. at Parsippany Automotive responded on 03/19/2016

Nancy, I'm so sorry about the misunderstanding,  what I meant for you to understand was  that the service we  did for you included many adjustments ,tweaks and checks.  Far too many to list on the repair order. In the future I will try to be more detailed in my work order.  Thank your for your business and it was a pleasure to see you again!

Mike A. on 02/20/2016
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Mike said the check engine light came back on.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 02/16/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Mike S. on 02/11/2016
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Mike said he has been going to this business for 45 to 50 years and they go above and beyond.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/08/2016
Review Created: 02/11/2016
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 02/15/2016

Mike, it was our pleasure to serve you the other day. Thank you so much for all the decades of continued trust and loyalty.

LINDSAY M. on 01/31/2016
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"Malkiewich G35 Service "
Quick turnaround and honest analysis of the service issue.
Vehicle: Infiniti G35
Service Date: 01/05/2016
Review Created: 01/31/2016 12:24 PM
Brian D. on 01/28/2016
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Brian said he was thoroughly satisfied with the results of the service provided at this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/22/2016
Review Created: 01/28/2016
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 01/29/2016

Mr Duffy, was great to see you again! Glad to hear you are doing well. Thank you so much for your continued  loyalty and trust.  I am so very glad we could help with your  vehicle maintenance  and inspection. Have a safe winter season!

Naomi R. on 01/23/2016
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"Competent work"
Work done without delay and competently.
Vehicle: Toyota Sienna
Service Date: 01/22/2016
Review Created: 01/23/2016 03:49 PM
Robert H. on 01/23/2016
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"Honest and Reliable "
Ubaldo cares about his customers and treats them as such.
Vehicle: Hyundai Santa Fe
Service Date: 01/21/2016
Review Created: 01/23/2016 06:11 AM
UBALDO C. at Parsippany Automotive responded on 01/23/2016

Bob, so glad I was able to help you with your vehicle issue, even though it brand new ! Thank you many times for your continued support. Loyalty and trust. May our relationship last way into the future!

Irene K. on 01/23/2016
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Irene said this business provided good service.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/19/2016
Review Created: 01/23/2016
This review was collected via phone interview by Customer Research Inc.
Kathy S. on 01/23/2016
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Spoke with Christine. She said this business is always professional and courteous.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/05/2016
Review Created: 01/23/2016
This review was collected via phone interview by Customer Research Inc.
Kevin W. on 01/22/2016
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Kevin said they did the work in a timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 12/23/2015
Review Created: 01/22/2016
This review was collected via phone interview by Customer Research Inc.
Shawn R. on 01/20/2016
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Shawn said the service at this business is prompt and done on time. This business met all of his expectations.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 01/16/2016
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
STEVEN M. on 01/12/2016
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"Excellent diagnostics"
Parsippany Automotive provides timely and courteous servicing and repairs. Friendly and professional, they always go the extra mile to be helpful.
Vehicle: Ford Mustang
Service Date: 01/11/2016
Review Created: 01/12/2016 08:43 AM
UBALDO C. at Parsippany Automotive responded on 01/12/2016

Steve,thank you so much for placing your trust in me and my crew. It was my pleasure  returning your vehicle to full  safety , and completely updated service status. You are all set for the winter. Thank you again. 

Janet D. on 12/25/2015
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Spoke with Diana. She said this business did very good work.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/24/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
AL P. on 12/19/2015
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"Alan Pressman"
The best...great communication, great rapport with customers, honest at all times. I have been using Parsippany Automotive for over 30 years.
Vehicle: Toyota Venza
Service Date: 11/27/2015
Review Created: 12/19/2015 06:45 AM
UBALDO C. at Parsippany Automotive responded on 12/21/2015

Thank you so much for the glowing review, always a pleasure doing business with the best customers a business owner could ever have! 

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