ReScore Reviews™ (5)
According to your service history, it looks like we have never addressed this issue on your vehicle. We would be happy to take a look at it for you. Please feel free to schedule an appointment, or if you are in the area, just stop in and we will be able to resolve this for you.
We appreciate our customer's feedback as it gives us an opportunity to improve our processes to ensure our customers have a great experience. Based on your review, we can see you were not happy with the oil change at your last service, however we can not tell how we could improve as there are no specifics mentioned. I would love to chat with you regarding your experience. Please feel free to call me directly at 207-710-2720.
I am so sorry you did not receive the message regarding your parts. I looked in our system and it looks like we left you a message on 11/19. I apologize for the miscommunication. Your parts are here. Please give us a call to schedule a time that will be convenient to have the heat controls replaced. Again, I am very sorry for the miscommunication.