ReScore Reviews™ (10)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
96% Would Recommend
100% Business Response
Latest Review 3 days ago
Joe K. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
they still believe in customer service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 08:12 AM
Michael G W. at Patterson Hyundai responded on 09/22/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

 

Michael Williams
Service Manager
Patterson Auto Center
940-767-0101
mwilliams@pattersonauto.com

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I am a regular here and always get great customer service from a very friendly staff.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/21/2017 07:57 PM
Michael G W. at Patterson Hyundai responded on 09/22/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service in Town"
The staff and personnel at Patterson's Auto are wonderful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:43 PM
Michael P. at Patterson Hyundai responded on 09/19/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

SUSAN E. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, friendly, hard working"
I knew they were busy, and I didn't want to be a pest, but Ryan and his crew kept on working until they uncovered the problem with my cruise control. I have not had a chance to try it, but their efforts are commendable.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:08 PM
Michael P. at Patterson Hyundai responded on 09/19/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Michael U. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professionalism"
Service was performed promptly and with attention to quality customer service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 08:44 AM
Michael P. at Patterson Hyundai responded on 09/19/2017

Mike Pratt
Service Manager
Patterson Auto Center
940-767-0101
mpratt@pattersonauto.com
Michael P. at Patterson Hyundai responded on 09/19/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service was quick and efficient.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 01:38 PM
Michael P. at Patterson Hyundai responded on 09/18/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Ernest B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fabulous Service "
Patterson was fast and friendly!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:10 PM
Michael P. at Patterson Hyundai responded on 09/18/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Gary B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
x
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/18/2017 09:26 AM
Michael P. at Patterson Hyundai responded on 09/18/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Christie G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
great they are friendly and do the best they can to get you in and out.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 07:45 PM
Michael P. at Patterson Hyundai responded on 09/16/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Delores O. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/15/2017 06:15 AM
Michael P. at Patterson Hyundai responded on 09/15/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly employees"
They took care of my problems in a quick fashion and were very nice to explain everything. My problem was taken care of quickly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 01:01 PM
Michael P. at Patterson Hyundai responded on 09/14/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very friendly
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 11:12 AM
Michael P. at Patterson Hyundai responded on 09/14/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Allison W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exstremly good"
I was totally satisfied
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 09:14 PM
Michael P. at Patterson Hyundai responded on 09/13/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Scott D. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely, affordable"
Just a routine oil change. Price was fair, service timely enough for a Saturday morning.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 08:44 PM
Michael P. at Patterson Hyundai responded on 09/13/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Laura O. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
".."
...
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 07:07 PM
Michael P. at Patterson Hyundai responded on 09/13/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Orville W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people"
very satisfied
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 06:40 PM
Michael P. at Patterson Hyundai responded on 09/13/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Jeigh L. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service!"
Ryan is the best service guy I've ever dealt with!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 11:30 AM
Michael P. at Patterson Hyundai responded on 09/11/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Henry P. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bst darn place to get your car serviced"
The friendly service managers and the great technicans have made driving my just a PLEASURE
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:35 PM
Michael P. at Patterson Hyundai responded on 09/11/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Thomas H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Called for a last minute service and took the car in. Was met immediately by the Service Technician and the car was taken care us very quicklyy
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/08/2017 04:58 PM
Michael P. at Patterson Hyundai responded on 09/11/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Jane O. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
PATTERSON's is a joy to deal with--professional, competent, customer friendly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/07/2017 05:20 PM
Michael G W. at Patterson Hyundai responded on 09/08/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

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