ReScore Reviews™ (10)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Tina R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and attention to detail by Ryan!"
Ryan did a great job taking care of my car.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 03:05 PM
Michael G W. at Patterson Hyundai responded on 08/16/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
3 recalls in less than an hour!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 06:09 AM
Michael G W. at Patterson Hyundai responded on 08/16/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Jeffrey S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Had no trouble getting a service appointment. Got me in and out in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 12:46 PM
Michael G W. at Patterson Hyundai responded on 08/15/2017

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850

Marie K. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I am always greeted with a smile, personnel are friendly, work is done in a timely manner. The problem is explained before work is done. The waiting area is confortable and clean. MarieK
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/14/2017 03:21 PM
Michael G W. at Patterson Hyundai responded on 08/15/2017

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Camille M. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service managers"
Everything was the way I was told and the cost
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/12/2017 03:29 AM
Michael G W. at Patterson Hyundai responded on 08/12/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@patterson auto.com

MARK R. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety recall "
Performed timely. Service manager Bryan was excellent,
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 03:39 PM
Michael G W. at Patterson Hyundai responded on 08/11/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Mark R. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai stands behind their product"
Timely service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 03:34 PM
Michael G W. at Patterson Hyundai responded on 08/11/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Richard H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
On time, professional, excellent service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 12:44 PM
Michael G W. at Patterson Hyundai responded on 08/11/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Charles S. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly accurate service"
Excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/10/2017 04:59 PM
Michael G W. at Patterson Hyundai responded on 08/11/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Everyone was so helpful and even though there were several people in front of me, it went by quickly!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/10/2017 04:35 PM
Michael G W. at Patterson Hyundai responded on 08/11/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Mary D. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Santa Fe "
Always do good work
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/09/2017 05:52 AM
Michael G W. at Patterson Hyundai responded on 08/09/2017

Our employees are our greatest asset, and it’s always great to hear how we have gained our customers trust and loyalty with servicing their Hyundai. We work very hard to ensure that happens with every customer on every visit, and look forward to seeing you again next time.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Daniel C. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Covered by warranted "
It's ok
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 12:39 PM
Michael G W. at Patterson Hyundai responded on 08/08/2017

Thank You for taking the time and filling the survey out. Hyundai Advisor Ryan Parish will get with you shortly to discuss your previous visit.

Hilarion M. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service with a smile"
got me in and out in timely manner and love the amenities of the waiting room, thanks makes waiting for the service more enjoyable......
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/05/2017 11:21 AM
Michael G W. at Patterson Hyundai responded on 08/07/2017

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Henry P. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tha excellant sev-rvice"
The service manager and the person/ mainteance person made my car ride better and safer.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/04/2017 07:13 AM
Michael G W. at Patterson Hyundai responded on 08/04/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Hainds L. on 08/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good, but could be better"
Please see previous remarks regarding more detail on some items and a car wash
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/03/2017 02:31 PM
Michael G W. at Patterson Hyundai responded on 08/04/2017

Our goal is to consistently provide an exemplary level of customer service to all of our guests. Your comments will be used for coaching and training our employees. Thanks for taking the time to respond back to us informing us of your recent visit. We look forward to providing you with quality service on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knows product"
Other then the phones system not working well everything else great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/03/2017 01:26 PM
Michael G W. at Patterson Hyundai responded on 08/04/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Gloria S. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Do what they say and treat you respectfully."
Yes.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/03/2017 11:02 AM
Michael G W. at Patterson Hyundai responded on 08/03/2017

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feel confident my car is taken care of"
Yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 08/01/2017 03:56 PM
Michael G W. at Patterson Hyundai responded on 08/02/2017

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Ronnie K. on 07/29/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
No problem
Service Date: 07/19/2017
Service Type:
Review Created: 07/29/2017 09:13 AM
Michael G W. at Patterson Hyundai responded on 07/31/2017

We take pride in gaining the trust and loyalty of our customers here at Patterson Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Verified Customer on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GJ"
Fast!!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/28/2017 11:19 PM
Michael G W. at Patterson Hyundai responded on 07/29/2017

It’s always great to hear how well our staff is doing here at Patterson Hyundai. Thanks for taking the time to respond to the survey, and sharing your experience. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Michael Williams
Service Manager
Patterson Auto Center
940-720-5850
mwilliams@pattersonauto.com

Displaying Review 1 - 20 of 418 in total