For my next service (oil change, rotate tires, and such) I went back to PDR - I wasn't going to trust the dealership again. I asked PDR to check the tires and balance them. It turns out my tires were cupped and down to the wear bars - no point in balancing or rotating worn out tires - so they did only the oil change. They also test drove my car and documented the excessive road noise. I was grateful to receive photos documenting the true condition of my tires - I didn't realize how bad they were.
PDR gave me a few quotes on tires (including cost of alignment) so I could make the right choice for me. This will be the third vehicle I've had PDR put new tires on.
Staff there very friendly and helpful. Will come back in future.
Dear Mr. Patel
We are truly sorry that you were unhappy or unsatisfied during your last visit. Our technician spent several hours to determine that your electrical issues were all related to a failure with your body control module. Please feel free to contact us if you have any concerns that you would like to discuss. Thank you for allowing us to service your vehicle. - PDR Automotive Staff.