ReScore Reviews™ (13)

ReScore
Overall Rating 3.5384615/5Overall Rating 3.5384615/5Overall Rating 3.5384615/5rating 3.5384615rating 3.5384615
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
88% Would Recommend
100% Business Response
Latest Review 1 day ago
Brenda H. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Technician staff working as a team"
Good experience.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/25/2017 03:31 PM
NANNIE L. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love that Pearson Hyundai"
Most dealership have a long wait I was in and out in no time They are quick and very nice. I looked online for an appointment to change my oil it was 11 am and had an appointment at 2 pm that same evening .
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/25/2017 01:33 PM
Verified Customer on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall service "
Good on recall service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 03:28 PM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Sheila P. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wounderful "
Excellent Customer Service
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 01:46 PM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Julia C. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, courteous service"
My service representative was extremely courteous and helpful. He even took care of my mileage reimbursement.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/23/2017 01:27 PM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I would recommend this location as the service was great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 11:57 AM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Wesley K. on 05/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service but a little pricey over $20 to install sun visor. was only two screws and one plug. the sun visor was $110. i took out the damage visor in less than 10 minutes not hard at all. "
pricey on labor and visor. on line i could have purchase same for around $40
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:05 PM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Ryan A. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service."
Excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/22/2017 02:04 AM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Sandra T. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Courteous Service"
My driver side window broke off it's track, brought the car in same day left over night and it was fixed by the end of next business day.... Great service and great turnaround!!
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 11:34 AM
Jason T V. at Pearson Hyundai responded on 05/24/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I scheduled my recall appointment online. The service was still completed in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/18/2017 05:05 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Christie Jo A. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is great. "
It was great.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/18/2017 12:24 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Can't believe I had to purchase a battery at Pearson!"
My car would not start and I was late for work. The battery that my 2014 Elantra needed was hard to find and Pearson had one. I appreciate that Pearson was able to put it in for me in about an hour. I am mad that the battery was so hard to find, very expensive (almost $200) and could only be found at the dealer. Thank you for the help, Pearson!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 11:33 AM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
ANNETTE B. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, attractive and clean edifice, pleasant atmosphere"
Timely, helpful, thoroughly understanding request, and added information about needed service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/16/2017 05:37 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
John R. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continued great service"
Service is always prompt, performed well. Comfortable waiting area.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:30 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excllent- porofessional and courtoeus service"
Just have to remember the details, like putting the sticker with the new
mileage for my next oil change on the windshield.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 12:50 PM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Everyone I come in contact with is polite and supportive.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:47 AM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Richard W. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great recent visit"
Recent oil and filter change
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/16/2017 06:07 AM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Thomas P. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FIVE STAR"
Nice and friendly staff!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/15/2017 07:42 PM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
John R. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complete work that was scheduled. No surprises."
Yes
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/13/2017 05:49 AM
Jason T V. at Pearson Hyundai responded on 05/15/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Joe J. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Already filled out review
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/12/2017 11:43 AM
Jason T V. at Pearson Hyundai responded on 05/12/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Displaying Review 1 - 20 of 767 in total