ReScore Reviews™ (13)

ReScore
Overall Rating 3.5384615/5Overall Rating 3.5384615/5Overall Rating 3.5384615/5rating 3.5384615rating 3.5384615
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
88% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place"
Efficient effective customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/27/2017 02:37 PM
Joy W. on 06/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Jw"
The employees are pleasant
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/26/2017 11:21 PM
Cynthia H. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that works there"
I have been coming here since 2007, The staff is wonderful. I am usually in and out. It looks like if i take the car to somewhere else, they can't seem to fix it. so, I just come here where i know good customer service is great..
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/26/2017 08:17 PM
Nathaniel R. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/26/2017 05:06 PM
Tequida S. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Excellent Customer Service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/25/2017 07:01 AM
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was outstanding and staff courtious and professional."
The staff goes the extra distance to provide outstandind service.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/24/2017 04:02 PM
Nancy M. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Happy"
The folks at Pearson Hyundai really care about me and my satisfaction.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/02/2017
Service Type: Repair
Review Created: 06/24/2017 10:39 AM
Paul K. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well run Maintenance Area"
The repair shop personnel are upfront with you when discussing vehicle issues. Extra things to have done to your car may be suggested to you, but there is no pressure, or strong arming involved. Place runs smoothly.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/24/2017 05:59 AM
JOHN H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stand by their work"
I had a service problem that was immediately taken care of to my satisfaction. Pearson Hyundai has been great to work with from the very first time I stepped in the door.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:55 AM
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptionalism."
I drive 20 miles each way for service. Appointments are met and service is as expected.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:27 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service. Polite and friendly staff.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:42 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Clarence N. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Satisfaction"
This service was great and I was treated well by staff. I left happy. would recommend to a friend.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:08 PM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great job"
Always a pleasure to be serviced at Pearson.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 05:21 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Donald A. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
I was told it would take 1 1/2 hours to do an oil change and fix a recalled item. They were finished in 45 minutes.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/20/2017 06:23 PM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Sun H. on 06/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"30,000 miles check"
The services was not completed in one day.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/19/2017 01:30 PM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust and Experience "
Pearson Hyundai completed my oil change, multi-point inspection, and warranty work quickly and completely.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/17/2017 09:22 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Corine H. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Fast and excellent service.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/17/2017 04:52 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Robert B. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr"
Good attitude
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/17/2017 03:58 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Stephen L. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great team"
Never had a bad experience in 7 years
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 11:27 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Elvin N. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2012 Accent Hatchback - 30,000 mile service"
The folks at Pearson Hyundai did a great job. It was wonderful to get a loaner since the car had to be in overnight. Everyone was very friendly and helpful.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/14/2017 11:09 AM
Jason T V. at Pearson Hyundai responded on 06/23/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Displaying Review 1 - 20 of 818 in total