ReScore Reviews™ (13)

ReScore
Overall Rating 3.5384615/5Overall Rating 3.5384615/5Overall Rating 3.5384615/5rating 3.5384615rating 3.5384615
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
88% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Ryan A. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service."
Excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/22/2017 02:04 AM
Sandra T. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Courteous Service"
My driver side window broke off it's track, brought the car in same day left over night and it was fixed by the end of next business day.... Great service and great turnaround!!
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 11:34 AM
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I scheduled my recall appointment online. The service was still completed in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/18/2017 05:05 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Christie Jo A. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is great. "
It was great.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/18/2017 12:24 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Can't believe I had to purchase a battery at Pearson!"
My car would not start and I was late for work. The battery that my 2014 Elantra needed was hard to find and Pearson had one. I appreciate that Pearson was able to put it in for me in about an hour. I am mad that the battery was so hard to find, very expensive (almost $200) and could only be found at the dealer. Thank you for the help, Pearson!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 11:33 AM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
ANNETTE B. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, attractive and clean edifice, pleasant atmosphere"
Timely, helpful, thoroughly understanding request, and added information about needed service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/16/2017 05:37 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
John R. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continued great service"
Service is always prompt, performed well. Comfortable waiting area.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:30 PM
Jason T V. at Pearson Hyundai responded on 05/18/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excllent- porofessional and courtoeus service"
Just have to remember the details, like putting the sticker with the new
mileage for my next oil change on the windshield.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 12:50 PM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Everyone I come in contact with is polite and supportive.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:47 AM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Richard W. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great recent visit"
Recent oil and filter change
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/16/2017 06:07 AM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Thomas P. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FIVE STAR"
Nice and friendly staff!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/15/2017 07:42 PM
Jason T V. at Pearson Hyundai responded on 05/16/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
John R. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complete work that was scheduled. No surprises."
Yes
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/13/2017 05:49 AM
Jason T V. at Pearson Hyundai responded on 05/15/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day!

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Joe J. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Already filled out review
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/12/2017 11:43 AM
Jason T V. at Pearson Hyundai responded on 05/12/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Verified Customer on 05/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Appt was @11a was there for 3 hours "
Great staff
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/11/2017 01:47 PM
Jason T V. at Pearson Hyundai responded on 05/12/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Dennis L. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always clean and prompted service. "
They do a great job.
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/10/2017 11:53 AM
Jason T V. at Pearson Hyundai responded on 05/11/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Mark T. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good car care, nice people"
We have been consistently satisfied with our experiences at Pearson Hyundai.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/10/2017 05:29 AM
Jason T V. at Pearson Hyundai responded on 05/10/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Bernard L. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Friendly service"
yes
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/09/2017 04:14 PM
Jason T V. at Pearson Hyundai responded on 05/10/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
James C. on 05/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Zachary was attentive informative , helpful"
See above
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/07/2017 07:23 AM
Jason T V. at Pearson Hyundai responded on 05/10/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Theresa F. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service technician was courteous and kind"
Excellent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Repair
Review Created: 05/06/2017 05:00 AM
Jason T V. at Pearson Hyundai responded on 05/10/2017

Thank you so much for the 5 star review. We really appreciate you taking the time to leave us a review about your experience with us. We are always striving to provide a 5 star experience on every visit and I am glad to hear we hit our mark! We look forward to seeing you again in the future. Have a great day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Valencia D. on 05/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Employees are very nice"
Appreciate that you stand by your product
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/06/2017 04:12 AM
Jason T V. at Pearson Hyundai responded on 05/10/2017

Thank you for taking the time to leave us a review. I am sorry to see we did not meet our 5 star goal we are striving for. We hope to be able to see you again and earn a 5 stars review in the future. Have a wonderful day.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
Displaying Review 1 - 20 of 760 in total