Pennells Auto Center


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

202 Reviews

99% Would Recommend
Latest Review over 1 year ago

KIM R. on 04/08/2016
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"professional, courteous team"
as always, the van was in and out. fixed for a reasonable cost and with a smile!
Vehicle: Toyota Sienna
Service Date: 04/06/2016
Review Created: 04/08/2016 11:42 AM
STEPHEN A. on 04/07/2016
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"Friendly professional service "
First visit to Pennells - we wanted to support local business close to our home and very satisfied. Friendly service, very professional, no surprises, will definitely be back.
Vehicle: Dodge Grand Caravan
Service Date: 04/05/2016
Review Created: 04/07/2016 05:03 PM
Louise F. on 04/07/2016
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Louise said they are wonderful and terrific. They do a great job. She has had no problems with them. She was sitting with three women in the waiting area some time ago and they all said they really liked going there and they enjoyed it. Then one lady told her the prices are right. They all agreed.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/04/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
JOANNE N. on 04/06/2016
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"Fast, friendly service"
Very nice and helpful people. Took me in right away and where fast
Vehicle: Kia Rio
Service Date: 04/04/2016
Review Created: 04/06/2016 03:40 AM
Wayne H. on 04/06/2016
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Wayne said this business provides excellent service and the work was finished on time. He said they are the best in the area.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/28/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
PAT G. on 04/05/2016
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"Has a reputation for providing good service"
I was very please with the service I received when I brought my car in for serving. They are very friendly and I feel like I can trust they will not overcharge me. I try to use a business in the town where I live so when I asked around, Pennell Auto Centers name came up saying it was a good place to go. I appreciate the feeling of knowing they care when I go there.
Vehicle: Toyota Camry
Service Date: 03/31/2016
Review Created: 04/05/2016 08:37 AM
Ryan M. on 04/02/2016
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Ryan said this business was good across the board, they were great, and they explained everything to him. They were timely efficient and he has no complaints.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 03/29/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Wayne M. on 04/02/2016
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Wayne said he always has a good experience at this business. He stated they are quick, courteous and do good work.
Vehicle: Jeep Liberty
Category: Service
Service Date: 03/30/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Dave A. on 04/02/2016
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Dave said he has recommended this business before.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/31/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
DAVID B. on 03/31/2016
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"Great communication! Great service!"
They know what they are are doing at Pennells. They are friendly on the phone as well as in person. Just a professional attitude that one can feel confident about....I always feel like my vehicle is in good hands. Nice job fixing the wheel bearing on our infinity!
Vehicle: Infiniti QX56
Service Date: 03/30/2016
Review Created: 03/31/2016 06:22 AM
CINDY Z. on 03/31/2016
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"Great People, Great Service! "
I was in town helping a friend move and my truck broke down. I left it in blind faith at Pennell's through the night drop on Sunday night. The next morning they called me with a quote and expected day/time of completion which they met. They even called me back when it was ready which is something I don't get from a lot of shops. Will use when I'm in town and have already referred to local friend. Thanks Mike and a big thanks to everyone at Pennell's.
Vehicle: Jeep Grand Cherokee
Service Date: 03/29/2016
Review Created: 03/31/2016 01:50 AM
TED G. on 03/26/2016
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"Nice job."
As usual Pennells comes through. My A/C had quit and it turned out to be just a sensor valve. All the work they had previously done on the system was holding strong! Go ahead and go somewhere else and see if you can get an A/C repair for under $150!! I don't like to have to have repairs done but it's a good excuse to hang with some great people. We feel so lucky to have our cars in their care when we need it.
Vehicle: Ford Focus
Service Date: 03/24/2016
Review Created: 03/26/2016 06:56 AM
JANET T. on 03/24/2016
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"Quick servoce and friendly people,reasonable prices"
Pennells have been so wonderful since I moved here 2 1/2 yrs ago, always do what you ask and if something needs to be done they will give prices before doing, very commited to good service and the people are wonderful to deal with.
Vehicle: Pontiac G6
Service Date: 03/11/2016
Review Created: 03/24/2016 09:07 AM
TED G. on 03/24/2016
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"Reliable service."
Great service, stand behind their work, reasonable prices, handy location, innovative, friendly.
Vehicle: Buick LaCrosse
Service Date: 03/22/2016
Review Created: 03/24/2016 03:36 AM
LEE J. on 03/23/2016
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"Good experience."
My car was broken down on I-395 and towed by Triple A around 5pm on Friday. Mike diagnosed my problem -- a blown spark plug -- within three minutes and gave me an estimated price. The car was ready on Monday and the price was within $25 of his estimate. I am happy with the car, which now runs as it did before the incident.
Vehicle: Lincoln Town Car
Service Date: 03/21/2016
Review Created: 03/23/2016 12:20 PM
Doris F. on 03/16/2016
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Doris said they were up front and they did not take advantage of her. They completed the work when they said they would and she is very happy with them. She said she is happy with their work and they have been there a few times with no problems. This is why she keeps going back.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/10/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Cherylyn L. on 03/15/2016
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Spoke with John. He said they're convenient.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 03/11/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Dawn S. on 03/12/2016
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Dawn said this business is accommodating, nice and they have good prices.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/09/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Cynthia W. on 03/12/2016
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Cynthia said she has been doing business with them for the past 20 years. They have always done great work and she tells every one she knows about this facility.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/10/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
EDWARD (NED) P. on 03/10/2016
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"Friendly people to deal with"
Job done on time as promised
Vehicle: Chevrolet TrailBlazer
Service Date: 03/08/2016
Review Created: 03/10/2016 09:13 AM
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