ReScore Reviews™ (32)

ReScore
Overall Rating 3.5624991/5Overall Rating 3.5624991/5Overall Rating 3.5624991/5rating 3.5624991rating 3.5624991
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Larry S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and free car wash"
On time with appointment friendly and honest service without any add ons.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/19/2017 12:12 PM
Judith R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and accurate service"
Good service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/18/2017 08:11 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Excellent service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 05:58 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great detailing job!"
I took my 2015 Genesis in for a total detail. I have white seats so I want them to get some TLC periodically. And when I picked up my car it looked new!! Really good job!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 05:00 PM
Edward G. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency"
Work was completed in a timely manner and service writer was so courteous and friendly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 04:25 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Had a recall on my car and routine service. Service advisor was great and service taken care of quickly.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 12:43 PM
Sandra B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I have always had Great Customer Service. Everyone is very friendly and I'd recommend others to come here.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 10:41 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Sandra

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Service"
Experience was okay
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:45 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Hello,

Thank you for choosing Penske Hyundai and taking the time to share your experience! We greatly appreciate your business and look forward to seeing you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good timely service, reasonably priced. "
The people are extremely professional and the work is completed when they promise it.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 10:27 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Hello,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
KRISTIN S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service "
i made an appointment an hour before and was in and out with my oil change/check up in less than 1 hour.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:21 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Kristin,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
STEPHANIE T. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with Penske Hyundai "
I purchased my 2016 Elantra from Penske and take it in for routine maintenance. The staff is professional and courteous, I have no problems making appointments and I'm able to have my car back to me within a reasonable amount of time.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:01 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Stephanie,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
LARRY M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with Penske"
I would definitely have all my service done at Penske if I hadn't already purchased a maintenance agreement with Frank Hyundai.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 09:55 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Larry,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with Chris and thank him for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Douglas M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata recall service "
This was very timely and courteous experience. Thank you
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 09:47 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Douglas,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank Chris for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Larry K. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
professional and friendly service, including shuttle if you need it....wonderful!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 09:46 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Larry,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
John W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
convienience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 06:33 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

John,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Karann M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I would recommend this place to a friend
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:41 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Karann,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Eldefonso P. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
I only take my car to be serviced at Penske Hyundai. 5 star service every time!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 07:21 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/18/2017

Eldefonso,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Robert R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was exceptional."
The service department did a great job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 02:43 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/16/2017


Robert,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Francisco C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great job
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/16/2017 12:25 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/16/2017

Francisco,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Joanne A. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. I will be back for my next oil change."
I would recommend this business to my friends.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:02 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 08/16/2017

Joanne,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
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