ReScore Reviews™ (30)

ReScore
Overall Rating 3.600001/5Overall Rating 3.600001/5Overall Rating 3.600001/5rating 3.600001rating 3.600001
Original
Overall Rating 1.93333/5rating 1.93333rating 1.93333rating 1.93333rating 1.93333
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Verified Customer on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
No complaints
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/27/2017 05:12 PM
Douglas L. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like that it is closed to my house and that they wash your car afterwards "
yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/24/2017
Service Type: Repair
Review Created: 06/27/2017 03:42 PM
Michael A. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff "
Reasonable,reliable service
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/27/2017 02:13 PM
RENEE G. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to business and home. Always helpful and a good price."
good service, decent price
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/24/2017
Service Type: Repair
Review Created: 06/27/2017 12:08 PM
Jessi M. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
Chris H is super nice and he had my car in and out of the shop really quickly. He also kept me informed on what was going on with my car and he made sure everything was done right. Keep up the great work!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 10:42 AM
Pamela N. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
Always good service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/27/2017 09:59 AM
SALLY B. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service people timely completion "
Great place to receive services
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 09:55 AM
Jerry W. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service"
They take you without an appointment, they explain everything they will do/have done, they don't make you feel as though they are searching for reasons to make unneeded repairs.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 09:53 AM
Matthew G. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job well done!"
It's always a okeasyre taking my car here for service. Always fast.
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 09:09 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/27/2017

Matthew,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Conversation"
Waiting the the lounge was rather pleasant as I had some nice conversation with the other patrons. Thanks.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 06:41 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/27/2017

Hello,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Thomas W. on 06/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenience"
Value Convenience
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 04:11 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/27/2017

Thomas,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Ismael A. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best customer service"
Yes
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 10:16 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Ismael,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Laurie L. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love this dealership for service!"
Got in an out quickly. Everyone was friendly. Work was done in half a day and they returned my car to me CLEAN!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 10:08 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Laurie,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
KIMBERLY L. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
This was my second time at this dealership. They always do a great job, leave my car clean (and give it a wash!), and the staff is very friendly. The lobby area is a great place to wait for the service to be finished too. Overall, this is one of the best Hyundai dealerships I've been to.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/25/2017 06:12 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Kimberly,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Peter V. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast attention in getting the job done."
No need to look for an independent auto shop. Drew Hyundai take care of my Elantra with qualified service technicians. Friendly and efficient staff.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/25/2017 02:44 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Peter,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
RONALD S. on 06/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"okay"
yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/24/2017 11:13 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Ronald,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly and professional"
respectful
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/24/2017 07:18 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Hi,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Edith F. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Great service team
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 09:50 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/26/2017

Edith,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Rick B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, Professional, Service"
A place you can bring your vehicle to with confidence.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 12:03 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/23/2017

Rick,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank Chris for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Candy D. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service reps care"
Fast and friendly service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 11:29 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 06/23/2017

Candy,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
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