ReScore Reviews™ (30)

ReScore
Overall Rating 3.600001/5Overall Rating 3.600001/5Overall Rating 3.600001/5rating 3.600001rating 3.600001
Original
Overall Rating 1.93333/5rating 1.93333rating 1.93333rating 1.93333rating 1.93333
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Carl C. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Service was great and completely faster than expected
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 10:17 AM
Patricia K. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt intelligent service"
Very good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 09:44 AM
Fairy H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety Recall 160 service"
Greeted promptly and finished quickly
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 05:19 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/24/2017

Fairy,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Shari S. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service offer! Everyone was very helpful!"
I am usually nervous about having my car serviced because I am not very mechanical. The service writer explained everything and it was done before I finished my shopping.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:43 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/23/2017

Shari,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Maher Y. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect "
Perfect, nice people and fast service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 11:54 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/23/2017

Maher,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil changed"
it was as expected
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 01:46 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/22/2017

Hello,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
James D. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Graet fast service!"
Great fast service!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/19/2017 09:27 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/22/2017

James,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Kathy A. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CUSTOMER "
ALWAYS NICE PEOPLE
Vehicle: 2002 Hyundai Accent
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 03:26 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/22/2017

Kathy,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Jernell M. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent customer service"
outstanding customer service from the moment I arrived to the facility
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 12:34 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/19/2017

Jernell,


I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.Thank you, 


Eileen Lorentz
Service and Parts Director
Penske Hyundai
Kathryn W. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 11:06 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/19/2017

Kathryn,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, efficient, and friendly."
Convenient, efficient, and friendly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 09:44 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/19/2017

Hello,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Leanne T. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
they did a awesome job and had my car to me before they said they would
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/18/2017 07:50 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/19/2017

Leanne,


Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you, 

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Steering Clock Spring Replacement"
Best Service Ever.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/18/2017 01:08 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/18/2017

Hi,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Babi Z. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service and very nice
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 12:16 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/18/2017

Babi,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Robert B. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"General Service Work"
Always a pleasure to have Edwin as my service consultant.....very knowledgeable and courteous. He makes Penske an even better place.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 09:42 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/18/2017

Robert,

Thank you for choosing Penske Hyundai! I'll be sure to thank Edwin for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Charles A. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The asst service mgr listens very carefully about my concerns>"
same as above
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/17/2017 06:12 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/18/2017

Charles,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Amada B. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fabulous!"
Always friendly and reliable auto maintenance service!
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 02:35 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/17/2017

Amada,

I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable "
Quick service. Quality service.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/17/2017 12:37 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/17/2017

Hi,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Robert B. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thoroughness and honesty."
Convenience in location is also very good.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/17/2017 10:50 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/17/2017

Robert,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Jacqueline G. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All employees were friendly and helpful"
Yes
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/17/2017 06:11 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 05/17/2017

Jacqueline,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Displaying Review 1 - 20 of 1197 in total