Penzoil Express Repair


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

43 Reviews

100% Would Recommend
95% Business Response
Latest Review 7 days ago
Francesco G. on 09/18/2017
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Francesco said this business was on time and got the work done quickly.
Vehicle: Toyota T100
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Lynn S. on 08/31/2017
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Lynn said she needed service at the last minute and this business was able to get her in when no one else could.
Vehicle: Ford Edge
Category: Service
Service Date: 08/26/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 09/01/2017

Thanks Lynn for the great review. We absolutely appreciate you as a customer. Check out our website for further savings www.pennzoilexpressrepair.com. We welcome you as a new customer and look forward to seeing you again.
Thanks again,
Kathy
Controller for Pennzoil Express Repair

Kathryn B. on 08/29/2017
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Kathryn said they were very good. Everything was explained to them. They did an excellent job and the took care of her well. She was satisfied. She will continue patronizing this business.
Vehicle: Kia Optima
Category: Service
Service Date: 08/24/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 09/22/2017

Kathryn,
Thanks for the great review. We look forward to servicing your vehicles in the near future.  Check us out on facebook for tips on keeping your vehicle safe.
Thanks again for the review.
Kathy 
Controller for Pennzoil Express Repair

Bryant M. on 07/15/2017
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Bryant said this business was accommodating, quick and they had good pricing.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/14/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 08/11/2017

Bryant,
Thanks for the great review! We appreciate you as a customer and welcome your business. 
Come and see us again soon for any maintenance issues or repairs.
Thanks so much for your business!
Kathy
Controller for Pennzoil Express Repair

Laura L. on 06/24/2017
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Laura said she went to the business for an oil change. They told her she needed more work done. They were very accommodating and great.
Vehicle: Ford Escape
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Laura,
Thanks for the great review and we appreciate the trust you put in our mechanics, they are very thorough. Come back and see us again for all your mechanical needs, I am sure you will be happy with the results.
Thanks again for the review,
Kathy, Controller for Pennzoil Express Repair

Emanuel B. on 06/23/2017
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Emanuel said they did a very good job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Thanks Emanuel,
Your review is very helpful for our business and we enjoy having you as a customer. Check out our website; www.pennzoilexpressrepair.com for specials. We would love to continue servicing your car in the near future.
Thanks again,
Kathy, Controller for Pennzoil Express Repair

Bill Q. on 06/23/2017
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Bill said it was great, they're a good staff and they do good work. It's not his first time going there and he's been going to them for years. They take care of it as fast as they can. They do it right and that's what matters. Everything's cool and he has no complaints.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Bill,
Thanks for the great review! It's great having awesome customers like you. We look forward to servicing all your vehicle needs. Come back and see us again soon!
Thanks again,
Kathy, Controller for Pennzoil Express Repair

Susan R. on 06/21/2017
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Spoke with Don. He said the business has worked on his vehicles for years. They are trustworthy and reliable.
Vehicle: Buick Lucerne
Category: Service
Service Date: 06/14/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Thank you Don and Susan for the great review. We appreciate your business and look forward to you coming back! Check out our website; www.pennzoilexpressrepair.com for specials we offer.
Thanks again,
Kathy, Controller for Pennzoil Express Repair

Danny H. on 06/15/2017
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Danny said he got great service, it was quick and reliable.
Vehicle: Nissan Sentra
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/19/2017

Dear Danny,
Thanks for the great review. We value your input as one of our customers. Our website; www.pennzoilexpressrepair.com has the most current specials and we welcome you back as one of our loyal customers. 
Thanks once again for the fantastic review!
Kathy
Controller for Pennzoil Express Repair

Carl H. on 06/14/2017
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Carl said the staff did a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/19/2017

Dear Carl,
Thank you very much for the five star review. We appreciate your business and hope to see you again in the near future.  Check out our website for current specials www.pennzoilexpressrepair.com. 
Thanks again for your response.
Kathy
Controller for Pennzoil Express Repair

Ryan S. on 06/06/2017
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Ryan said the people at this business are nice and friendly. They do not take advantage of their customers. He recommends them to everybody.
Vehicle: Jeep Compass
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/09/2017

Hi Ryan,
Thanks for being a loyal customer and giving us a great review.  We at Pennzoil Express Repair appreciate your business and look forward to servicing your vehicles in the near future.
Thanks once again for the great review.

Kathy Madigan
Controller for Pennzoil Express Repair

Edward B. on 05/24/2017
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Edward said this business was superb. He dropped his vehicle off and they got it done. They are the best place.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 05/19/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 05/31/2017

Hello Ed, 
Thank you for stating "they are the best place"! We do appreciate your input.  Check out our webpage www.pennzoilexpressrepair.com for added coupons and features and join us on Facebook. 
Thanks once again for the great review, we look forward to seeing you in the near future.
Kathy,
Controller for Pennzoil Express Repair

Carrie C. on 05/10/2017
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Carrie said this business was good and quick.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/26/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 05/12/2017

Carrie,
Thanks for the great review! Please take a moment to check out our website and FB page for additional coupons! We appreciate your business and look forward to helping you maintain your vehicle. 
Thanks once again for the great review!
Kathy 
Controller for Pennzoil Express Repair

Paul S. on 05/10/2017
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Spoke with Maxine. She said she's been very satisfied with the work and it was done in a timely fashion.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 05/04/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 05/12/2017

Dear Maxine and Paul,
Thanks for the great review! Check out our website and FB page for additional coupons to maintain your vehicle. We at Pennzoil appreciate your business and look forward to you coming in to see us again in the near future for all your vehicle maintenance.
Thanks once again!
Kathy
Controller for Pennzoil Express Repair

Donna P. on 05/02/2017
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"Great place to have your car checked and repaired."
These guys are great -- they treat you like family.
Vehicle: Mercury Grand Marquis
Service Date: 04/14/2017
Review Created: 05/02/2017 12:23 PM
Kathy at Penzoil Express Repair responded on 05/03/2017

Hi Donna,
Thanks for the great review. Pennzoil Express Repair welcomes you as a loyal customer. Visit our website www.pennzoilexpressrepair.com for discounted items to maintain your car. 
Once again thank you so much!
Kathy 
Controller for Pennzoil Express Repair

Billy M. on 04/18/2017
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Billy said the business was informative.
Vehicle: Acura TL
Category: Service
Service Date: 03/29/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 04/21/2017

Billy,
Thanks for the great review! We appreciate your business and we are happy to assist you in answering any questions you may have. Be sure to check out our website www.pennzoilexpressrepair.com and join us on Facebook for new coupons and promotions.
Thanks again,
Kathy
Controller for Pennzoil Express Repair

Jessica A. on 04/11/2017
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Jessica said she has never had a problem with the business, and they do a good job.
Vehicle: GMC Envoy
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 04/19/2017

Hi Jessica,
Thanks for the great review! We are having additional sales on our services this month. Check out our website at: www.pennzoilexpressrepair.com for more information. Thanks once again for the outstanding review. Its a pleasure having you as a loyal customer.
Kathy
Controller for Pennzoil Express Repair

Julio C. on 03/09/2017
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Julio said the employees at this business were really helpful with everything. They did everything that he needed them to do. They were quick, reliable, and friendly.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 03/08/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 03/15/2017

Julio,
Your response is fantastic and we welcome your business! Feel free to explore our website for future discounts and coupons. Our website is www.pennzoilexpressrepair.com, in addition join us on Facebook for news updates on vehicles. 
Thanks again for the great review.
Kathy
Controller for Pennzoil Express Repair

Sarah E. on 03/06/2017
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Spoke with Kevin. He said there was not hassle.
Vehicle: Honda Accord
Category: Service
Service Date: 03/01/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 03/08/2017

Hi Sarah,
Thanks for the great review.  We appreciate you as a customer and welcome you to check out website for discounts on your future repairs and inspection. Tell a friend about our specials, we welcome new business. 
Thanks again for the great review.
Kathy
Controller for Pennzoil Express Repair

Robert H. on 02/14/2017
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Robert said this business is always quick with their service, and they are easy to work with.
Vehicle: Ford Ranger
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 02/17/2017

Robert,
Thanks so much for the great review! We appreciate your business and look forward to servicing your car in the near future.
Once again thank you.
Kathy
Controller for Express Repair

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