Performance Unlimited


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

224 Reviews

99% Would Recommend
Latest Review 14 days ago
Frank H. on 12/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, Friendly Service"
Denny and Michelle Norton are always pleasant and helpful when you call for an appointment. They make it easy to drop off and pick up your vehicle. There are never any surprises on my bill.
Vehicle: BMW 528xi
Service Date: 12/29/2016
Review Created: 12/30/2016 11:16 AM
Jeff S. on 12/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Shop"
This is where you take your vehicle when you have problems that no one else has been able to figure out.
Vehicle: Ford Ranger
Service Date: 12/28/2016
Review Created: 12/30/2016 09:37 AM
Gilbert V. on 12/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"solved ongoing buick riviera issues"
Denny & his crew did a fantastic job solving several issues involving the Riv.
I took the auto to 2 mechanics & they could not figure out the problems with cooling, A/C, carburetor, & brakes.
Denny is thorough, really digs into the problem. Very persistent. Really careful. Car comes back very clean.
Prices are reasonable as well.
Vehicle: Buick Riviera
Service Date: 12/27/2016
Review Created: 12/29/2016 07:08 PM
Tom O. on 12/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the business has always performed good work.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/17/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Rich R. on 12/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rich said he always had good luck. They are excellent to work with and they are fair.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 12/08/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Tom Z. on 12/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"High-tech performance, old-fashioned prices and personalized service"
Performance Unlimited provide me with new high-tech snow-tires, with old-fashioned prices and personalized service:THE VERY BEST OF BOTH WORLDS. Thank you Denny and Michelle.
Vehicle: Volkswagen Touareg
Service Date: 12/22/2016
Review Created: 12/25/2016 12:51 PM
Scott B. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said he was satisfied.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/08/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Samantha Z. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samantha said the work they did was top notch.
Vehicle: Honda Civic
Category: Service
Service Date: 12/16/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Joel P. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Debbie. She said this facility is a wonderful family business and they take care of their customers. She and her husband have been customers for over 40 years. They always do the job right. The staff is friendly, courteous and they don't overcharge.
Vehicle: Dodge Durango
Category: Service
Service Date: 12/16/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Isebella H. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Isebella said they provided very good service and they quickly fixed her vehicle.
Vehicle: Acura TL
Category: Service
Service Date: 12/16/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Joe M. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said Denny did a good job. They always take care of him and he does not have any complaints.
Vehicle: Cadillac CTS
Category: Service
Service Date: 12/17/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Jim S. on 12/20/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Ehhh, lack of follow thru and took way too long with poor updates"
They did do a LOT of work on truck but also had it close to 10 months. Small projects fail... Wanted brighter lights, charved for new bulbs ok... But lamps were full of water, not notice they were junk? Would have approved. Still never got remote start, they said left it out in rain? I wasnt billed but still wanted remote start! Rear defrost needed to wire connectors, still never got. Air conditioning replaced day of pick up took it right back, didnt work! After lifted truck they tightened up steering too much, couldnt drive it. Brought it back again. Bed liner peeled (was out sources as was paint) got fixed but had to bring back. Requested drive train ne looked at nerouse times there was a stutter in acceleration, still there. Por 20 slopped on to e brake cable causing light and brakes to engage. Speny over 13k... Would have preferred everything been done and tested prior to pick up. Was staffing issues, hired someone to finish, that continued to delay.
I know they are decent shop, just not for projects... then, all the delays or mishaps... You wpuld think a discount would be in order- HA! Not here.
Vehicle: Chevrolet Blazer
Service Date: 11/18/2016
Review Created: 12/20/2016 07:48 AM
Denny N. at Performance Unlimited responded on 12/20/2016

Hello Jim,

I am sorry you had a negative experience, I was not aware you were this disappointed. Please feel free to contact me anytime, and I can resolve any issues you have at any time.
Thank you.
Denny

Brent A. on 12/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brent said everything went smoothly. He went in for oil change and it got done quickly.
Vehicle: Mazda Protege
Category: Service
Service Date: 11/10/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Don P. on 12/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fog lamps replacement"
Great job
Vehicle: Chevrolet Tahoe
Service Date: 12/16/2016
Review Created: 12/18/2016 02:48 PM
Ray B. on 12/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Fair prices, A+ quality work, and service with a smile, Denny and his team keep us on the road.
Vehicle: Chevrolet Suburban
Service Date: 12/17/2016
Review Created: 12/18/2016 06:39 AM
Susan S. on 12/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as usual!"
Thank you for your service!
Vehicle: Nissan Rogue
Service Date: 12/13/2016
Review Created: 12/16/2016 11:28 AM
David A. on 12/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto repair shop ever!"
We've used several auto repair shops over the years but I will never go anywhere else again. The service is top notch, the quality of the work is the best we've ever experienced and the pricing is extremely fair. Wonderful family business.
Vehicle: Buick Century
Service Date: 12/13/2016
Review Created: 12/14/2016 08:14 AM
Tim S. on 12/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the business is very inviting. They are nice people and they treat him like family. Danny and Michelle are good people.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 12/06/2016
Review Created: 12/14/2016
This review was collected via phone interview by Customer Research Inc.
Lori B. on 12/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly as always"
We love brining our vehicles for service at Performance Unlimited. The service is always fast and friendly. And the pricing is always reasonable. We have already recommended Performance Unlimited.
Vehicle: Chevrolet Traverse
Service Date: 12/09/2016
Review Created: 12/11/2016 08:06 AM
Tim C. on 12/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honesty"
honesty
Vehicle: Chevrolet Corvette
Service Date: 11/16/2016
Review Created: 12/10/2016 08:42 AM
Displaying Review 101 - 120 of 224 in total