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Perry Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(941 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA
We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA AutoCare Centers and AAA-Approved Repair Facilities. We want our customers to feel appreciated and experience a positive visit every time. We won’t sell you something you don’t need.

That’s the Perry Way
...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(574) 252-7272

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone provided
13701 McKinley Hwy Mishawaka, IN 46545
Perry Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(941 Reviews)

TH
Tony H.
South Bend, IN
GMC Sierra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2015
verified customer Verified Customer
Category: Service
Tony said they did not resolve his problem. He said the air conditioner is running hot and cold still. He said when the vehicle is running it is cold and when it is idling, it is hot. He said they gave him some Freon but it has not helped. He would not recommend them due to this experience.
Not Recommended
John P. from Perry Automotive responded on 06/18/2015 06:25 AM

After looking into this futher we did not communicate the needs of this customer to our mechanic from the counter very well. We are very Sorry and have made some adjustments with our employees. Also we reached out to Tony to try and make it right.

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