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Perry Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(941 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA
We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA AutoCare Centers and AAA-Approved Repair Facilities. We want our customers to feel appreciated and experience a positive visit every time. We won’t sell you something you don’t need.

That’s the Perry Way
...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(574) 252-7272

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone provided
13701 McKinley Hwy Mishawaka, IN 46545
Perry Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(941 Reviews)

LS
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Laurie S.
Osceola, IN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/11/2014
verified customer Verified Customer
Overall Good and Bad. I may try Elkhart next visit.
Had spark plug replaced because it was misfiring. Runs terrific!
BUT - car had two grease marks from hand most likely that I had to clean. My passenger side window was 1/2 way down sitting outside for 2 1/2 hours - the period of time after I was called it that it was ready. No one told me when I picked up the car that they couldn't figure out how to put the window up. Which I would have appreciated. Lastly, the compartment where mechanic needed access to was not closed - it was dangling open on inside of car. I just miss the attention to detail there used to be at Perry Automotive when John was around more and Sean was there. The previous Saturday I came for the same appointment, but the parts weren't ordered so it needed to be rescheduled. An apology from the manager was appreciated with the 2 free oil/lubes for the future. Next appointment will probably be made at the Elkhart business. We'll see how that goes.
Not Recommended
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